HIGHLAND HOME

Horrible

My husband's experience at this facility was horrible. The first day he never received any of his medications. He went over 24 hours before they arrived from the pharmacy even though the pharmacy delivered till 8pm. In the six weeks he was there they never took him for a shower. In fact it was two weeks before they gave him a sponge bath. Never once did they attempt to clean his feet. There were a few employs who very nice. Some of the food was pretty good. Don't send your loved ones to this place.

Do Not Put your Love One here Please

From day one we had a very bad experience with this place. My father was place in his room the first day and no one came back to check on him he layed in feces for 8 hours or more . We ask the nurses to change him and everyone would tell us they was going to get the person who change the patients. So the job kept getting passed down. I finally had taking all I could and went down to the front desk and spoke to a male nurse who stated he was the supervisor for the 3-11 shift. He told me he would get someone in there…

Think twice and be thorough

My brother and I toured this facility when we were determining a place for my 87 year old Mother to rehab after a quadruple bypass, plus losing her husband, our Dad, after 69 years of marriage, all in the same week. The building and grounds looked inviting and we thought she’d be well cared for here but we were wrong. While nothing major happened, it certainly could have if my brother had not been there constantly as her health advocate to make sure things were done properly and in a timely manner most of the time.…

I toured here when looking for a place for my dad. They were very nice, but the main problem was that they were too far away. The person that gave me the tour was easy to talk to and they were able to answer all of my questions. From what I saw, the building was real clean and I didn’t notice any issues with that. I don’t recall really seeing any other residents while I was there, but it was the evening so that may be why. I was able to see one of the rooms and it looked comfortable, at least. There was constructio…

A nice place

We had a good experience in this community while my loved one was here. The staff were nice and helpful. Once our loved one improved we did move them into another community. They do offer some nice activities. I would suggest looking into this community to see if it is would work for your loved one.