November 6, 2026 at 2:33 AM PST
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗About the community
About Highlands, The
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
3.0 out of 5 from 8 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am a friend or relative of a current/past resident
My Mom has had several short term stays at the highlands and we are very pleased with the care she receives. The rehab personnel are excellent and each time Mom leaves she is a little better than she was before her falls. The aides work very hard and try to take care of all the residents needs. The facility communicates very well with me and the steps that mom is dealing with along the way. Over the past visits it seems like there are a lot of improvements made to the patient care and communication. Every place has…
★★★★★
PositiveI am a friend or relative of a current/past resident
My father has been a patient at the Highlands for short term rehab after his knee replacement. My father has been very pleased with his care and staff were wonderful. The rehab department were exceptional. The discharge planning team kept my mother and I along with my dad informed every step of the way. My father is scheduled for his next replacement and would not go to any other facility but The Highlands
★★★★★
PositiveI am a friend or relative of a current/past resident
My grandmother was admitted to the Highlands for short stay/rehab twice in her life. Both times she has said the staff were very nice and caring. They always checked in on her to see how she was doing and even made her laugh. She has never had any complaints while staying there short term. The food was good and plentiful and the facility is very clean. The staff are always helpful and smiling.
★★★★★
CriticalI am a friend or relative of resident
My mom was a resident of the Highlands for almost 2 years. There was a member of the family there at least a portion of every single day for the entire time. We missed 1 day because of a snowstorm. I can't tell you how many times she wouldn't have been fed if one of us wasn't there. Worse than that there was never any communication within the staff. Doctors orders were ignored. The aides did the best they could. They are underpaid and overworked. When my mom was in horrible pain towards the end and c…
★★★★★
CriticalI am a friend or relative of resident
This facility lacks communication between departments as well as communication with the families. My grandmother was transferred here on CMO and we told the transfer person we would like her in hospice as she only had days to live. We did not speak with hospice until she had been there overnight, and when we went to visit that first day she was dressed and placed in a wheelchair! My grandmother passed away after being there for about 36 hours, and it was clear in that time that the Highlands staff believed she was …
★★★★★
CriticalI am a friend or relative of resident
Very disappointed in this facility. My elderly mother received rehab services after a bout with pneumonia. She was discharged after a short period and returned about month later as the pneumonia reoccurred. Communication is horrendous. As family member who do not live in the area, we rely on info from the staff. Although some of the nurses were helpful, the social worker was rarely available. She was consistently negligent in conveying any pertinent information to family members (plans for discharge, medicare, etc.…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- November 6, 2026
Campus care settings
Skilled nursing
Highlands, The
168 CMS-certified beds · CMS CCN 225315
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed November 6, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026- CMS CCN: 225315 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
MA Medicaid
Payer: MA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked November 6, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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