October 15, 2026 at 9:04 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Hillcrest Convalescent Center
1417 W Pettigrew Street, Durham, NC
★ 3.818 reviewsRead reviews
About the community
About Hillcrest Convalescent Center
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:42 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
3.8 out of 5 from 18 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am a friend or relative of a current/past resident
My mother is situated at Hillcrest Convalescent Center, and she's going to be there for the long haul. They were the best choice because they had a bed available. The staff has been a little inconsistent, but they have been very good. The food choices are nice, but it's always cold. The food comes up to the room. It is not in the dining room, where it would probably be hotter. The only activities are her therapy. It's very homelike. It's a very pleasant atmosphere. It's not institutional. T…
★★★★★
CriticalI am/was a resident of this facility
Hillcrest Convalescent Center was fantastic. The food was great and the rooms were reasonably nice, but their idea of helping me get better and get out of there was to use what they called a Sara lift to pick me up and move me from one place to the other. The therapists didn't do anything to help me regain my abilities. The people were nice, but they did absolutely nothing to help me physically regain what I had lost. The rooms were nice and carpeted, but I don't think they were ever cleaned. The only thi…
★★★★★
CriticalI am/was a resident of this facility
I was a resident of this "rehab" facility for over 3 weeks. Never again. It's a nursing home that offers minimal PT/OT. The CNA staff in recovery road for most part is what made it bearable. All too often short staffed though so minimum of care. TINY double, crammed rooms are dangerous. I will never recommend.
★★★★★
PositiveI visited this facility
I honestly don't know how to rate food and/or activities. My husband was so sick when he went to Hillcrest that he didn't participate in either. The gentleman who was in charge of admissions was extremely positive when I called. This is the reason that I chose Hillcrest. This positive attitude and the fact that we had had other people in Hillcrest in the past.
★★★★★
CriticalI am/was a resident of this facility
Some of the staff is good. Some of the staff is poor. They listen to you sometime and ignore you other times. Managers really don’t care til family come and say something. Look for a place that don’t just take your money. But care for you and the staff. One of the ladies also hit my roommate. She was hospitalized after the fact on recovery road hall.
★★★★★
PositiveI am/was a resident of this facility
Hillcrest Convalescent Center is wonderful. I went there twice. They're very good and they have good physical therapy. They have a gorgeous dining room and the food is delicious. Every afternoon they have ice cream and you can make your own sundae. I had a private room. The facilities were nice, clean, and attractive. It was a very good experience.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
Hillcrest Convalescent Center
86 CMS-certified beds · CMS CCN 345001
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 17, 2026- CMS CCN: 345001 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
NC Medicaid
Payer: NC Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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Published price comparison
Nearby starting prices
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