October 14, 2026 at 6:33 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 14, 2026 at 6:33 AM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 6:34 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalMy husband stayed in Hillcrest Firethorn for rehab. It's a rehabilitation center, so that's a little different, but very hospital-like even in the long-term unit was a hospital-like room. He felt he got good care. He liked the place. My complaint is that once rehab stopped, he sat in that chair 24 hours a day without getting up and down. I'm three days out of it, very disappointed But overall it's a very good facility. The rehab was excellent but I would give total communication a three at best.…
★★★★★
PositiveHillcrest firethorn is the best! My mother came there after a hospital stay! She could not walk and was not in good shape! There got her going again! They worked hard on pt and ot very good results There social worker Amy is very good also ! Kind good nurses and the food is good! Thanks staff especially Nicole pt we will miss you!
★★★★★
CriticalNever use this facility for a loved one! Skilled nursing beds in facilities that would meet my mothers needs were full. When we found there was an opening at HF we read the reviews. I decided to contact the administrator before moving my mother. She assured me that it was only the very few disgruntled patients & families that wrote the bad reviews so not having a lot of choices we took her at her word. My mother experienced ALL of the above noted horrific, incompetent, lazy & rude care and more! The APRN &a…
★★★★★
CriticalAs beautiful as this place looks, it's a horrible place to put loved one. I am here only till I can get closer to my home. The PT, and OT is good. High praises to them. I am here as a newly double amputee so there are many things I need taught before I can do safely. I have been left to sit on a bedpan for almost 2 hours before someone will come to help me off. I have been made to wait 3 1/2hrs for pain killers. Meals are usually dried out. I have found the dressing left off my salad, and although did call for…
★★★★★
CriticalHillcrest Rehab was an awful place to send a loved one if you are expecting good care. The place is beautiful, but nothing was open because they do not have the appropriate staff. My mother went there as a 2 person assist and literally sat in the chair for 11 days. Her rehab was done in her chair, she slept in her chair and ate in her chair. She required assistance to eat, and if and when she got her food it was cold because there was no one to feed her when it was warm. They are terribly understaffed. Except for K…
★★★★★
CriticalMy mom has been at HF rehab for just over a week after a second stroke. They have neglected to prepare a meal for her FOUR different times despite me calling in her meals daily. They also administer her Fosamax med while she is in bed and keep her lying down. Pharmaceutical instruction dictates NOT lying down for 30 minutes after taking the med. Now she has acid reflux due to this! Do they read med instructions??? And do they care if their patients are fed?!?!?! My dad and I are having to be present and babysit to …
Verified overview
Skilled nursing
72 CMS-certified beds · CMS CCN 285300
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 14, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: NE Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.