Community profile
190 E Hillcrest Dr, Thousand Oaks, CA
★ 4.513 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI toured Hillcrest Royale. If my mom could have stayed in California, that is the facility she would have gone to. We liked it. We liked the people, the residents, the staff, and the administrator. They're very friendly, very open, and very welcoming. It's an older building. It's not as spread out. It's multiple floors instead of a one-floor design.
★★★★★
PositiveMy friend and I went to Hillcrest Royale yesterday. It's a very vibrant community. We saw a lot of residents and everyone seemed very happy. We were introduced to the staff and they also seemed very happy. The person who showed us around was lovely. The cleanliness was excellent. The building was a little more dated. The outside facilities were well maintained but smaller. The atmosphere was excellent. Everyone was so happy and engaging. They wanted to talk to us and wanted to tell us about the facilities, and…
★★★★★
PositiveHillcrest Royale was excellent. It appeared to be very clean. The woman who gave the tour was one of the 3 managers there, and she was very friendly. They had staff that had worked there for a long time. All the residents seemed very pleasant. Their apartments looked very nice. They showed me the different public rooms, a beauty salon, a movie theater, a cafeteria, and 2 dining rooms.
★★★★★
CriticalWe toured Hillcrest Royale. It was very dated. I know they're going through renovations, but it's very dated and they had very small showers that were probably unusable for certain people, I felt. They're friendly, but just run down to me. I only met one staff member and she was great. They had a theater, a dining room, and a game room, but they're limited amenities to me.
★★★★★
PositiveI did a tour of Hillcrest Royale, and I would really love to get my mom there. It was a place where I got a really great vibe. All the residents were really happy. Although the place looked a little outdated, they were doing some upgrades to it. People were out and walking. I was really happy there, but it's a little bit pricey. They had a lot going on there. They had fitness for the residents, movie night, and bingo. They had walks for people to go on. I really liked it there, but they weren't really wil…
★★★★★
PositiveThe staff are super nice along with the management team. [name removed] who helped us get our loved one moved in did a great job, she was super helpful. Based on the experience we have had so far with Hillcrest Royale we would recommend them to other families.
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 21, 2026.
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