Hillside Retirement Communities

There appeared to be a lot of deferred maintaince, buildings and grounds that is not being addressed. There is no swimming pool as was stated on the website. Dinner seating must be reserved, There is not enough seating for everyone so you may not get a time that you want seating can be reserved up to a week in advance. WE are thinking of paying the $[removed]K to be placed on the waiting list in the hope that things will improve in the next two or three years.

Terrible experience

It was a nightmare. To others looking into Hillside, don't do it. Just don't. The company that owns them, Brookdale, do not care about elderly care... only money. They increased rent over $2000 the second month all the while mom told me she felt humiliated by the staff. I was called multiple times to come to the facility to calm my mom. I thought that's what they were paid thousands of dollars for. It was such stressful time and I just wanted to be her daughter. Fortunately she is now in a care facility that she lo…

Disrespectful Management

Please don't send your loved ones here. The staff allowed my mom to live in urine soaked clothes, she has fallen over and over again and hurt herself. They won't let my father come see her. Emotionally they have devastated my father with their unreasonable random decisions and requirements. Wish they had never bought into this place 5 years ago. Big mistake. They feel stuck there. So sorry we chose this place. They have no compassion or caring.

We had a very positive tour experience with Hillside Retirement Communities. My loved one did actually stay here for 3-4 weeks in their skilled nursing section and it was a very good experience. The facility is newer and so they have a lot of great amenities provided that other places did not offer. Unfortunately for us it was too expensive, I wish it were not though and this would have been our first choice.

It was a pretty good tour experience.

Our Experience

The facility is spotless. The staff where my loved one was was awesome, I did notice lots of staff members out with their masks down under their noses. And maintenance could use improvement.