Community profile

Holland Home - Raybrook Manor

2121 Raybrook SE, Grand Rapids, MI

Skilled Nursing

★ 3.59 reviewsRead reviews

About the community

About Holland Home - Raybrook Manor

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 14, 2026 at 9:38 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 6:30 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.5 out of 5 from 9 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

Touring Holland Home Raybrook Campus was an enjoyable experience of seeing what was available. They presented different options in terms of living arrangements and different types of financial costs associated with that. The place was well done and well kept up and people were hospitable. Given that I taught at a college, this place was located very close to that college so that we could continue to enjoy the activities that are associated with the college. There were common areas. There's this swimming pool, …

CorwinDecember 17, 2023Caring.com

★★★★★

Critical

I visited this facility

Received a letter from the Privacy Officer that an employee tried to access my medical records without permission. Twice. Extremely unacceptable.

Not RightMay 28, 2020Caring.com

★★★★★

Critical

Other

The staff at Raybrook is very caring, but...I have had multiple issues regarding my parent's care. - Lost and out-of-date documentation - Lost personal items - Existence of physical issue (infection; pain) without intervention until family member pointed it out - Very poor communication between shifts and floors in regards to patient care - Often have to follow up with different staff members - even leadership, to ensure necessary steps have been taken

Advocate-DaughterOctober 23, 2017Caring.com

★★★★★

Positive

Other

My Mother passed away recently and was blessed to have been a resident at Raybrook Manor for several years. There aren't enough words to convey how wonderful her stay was, how professional and loving the staff were and the comfort expressed at the end of her life.

laurcranOctober 6, 2017Caring.com

★★★★★

Positive

I visited this facility

Raybrook Manor was excellent but too large for my parents. The staff was very nice. We took a tour and saw the excellent apartments and a workshop for men. The meals were not included.

nancy830076May 22, 2017Caring.com

★★★★★

Positive

I visited this facility

We visited a couple who live at Raybrook. The facility is beautiful. It's older but very well-kept and beautifully designed. It’s too expensive for us, but we really liked it. They have everything, like swimming pool and all kinds of activities. It's a very well run organization. There are lots of different opportunities for retirees to exercise their talents, gifts and time.

Bob and Brenda Looking ForwardJanuary 24, 2016Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

Holland Home - Raybrook Manor

101 CMS-certified beds · CMS CCN 235440

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 15, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

MI Medicaid

Payer: MI Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 2/5 health inspection · 5/5 staffing · 6 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Holland Home - Raybrook Manor – Grand Rapids, MI | CareOpenly