October 14, 2026 at 9:38 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
2121 Raybrook SE, Grand Rapids, MI
★ 3.59 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 14, 2026 at 9:38 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 6:30 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveTouring Holland Home Raybrook Campus was an enjoyable experience of seeing what was available. They presented different options in terms of living arrangements and different types of financial costs associated with that. The place was well done and well kept up and people were hospitable. Given that I taught at a college, this place was located very close to that college so that we could continue to enjoy the activities that are associated with the college. There were common areas. There's this swimming pool, …
★★★★★
CriticalReceived a letter from the Privacy Officer that an employee tried to access my medical records without permission. Twice. Extremely unacceptable.
★★★★★
CriticalThe staff at Raybrook is very caring, but...I have had multiple issues regarding my parent's care. - Lost and out-of-date documentation - Lost personal items - Existence of physical issue (infection; pain) without intervention until family member pointed it out - Very poor communication between shifts and floors in regards to patient care - Often have to follow up with different staff members - even leadership, to ensure necessary steps have been taken
★★★★★
PositiveMy Mother passed away recently and was blessed to have been a resident at Raybrook Manor for several years. There aren't enough words to convey how wonderful her stay was, how professional and loving the staff were and the comfort expressed at the end of her life.
★★★★★
PositiveRaybrook Manor was excellent but too large for my parents. The staff was very nice. We took a tour and saw the excellent apartments and a workshop for men. The meals were not included.
★★★★★
PositiveWe visited a couple who live at Raybrook. The facility is beautiful. It's older but very well-kept and beautifully designed. It’s too expensive for us, but we really liked it. They have everything, like swimming pool and all kinds of activities. It's a very well run organization. There are lots of different opportunities for retirees to exercise their talents, gifts and time.
Verified overview
Skilled nursing
101 CMS-certified beds · CMS CCN 235440
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 15, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: MI Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.