Community profile

Horizons at Canandaigua Senior Living

3132 Route 21, Canandaigua, NY

Assisted LivingIndependent LivingMemory Care

9 published reviews availableRead reviews

About the community

About Horizons at Canandaigua Senior Living

Horizons at Canandaigua Senior Living in Canandaigua, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

9 published reviews available

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us. An overall rating is not available.

★★★★★

Positive

This Community Is Friendly.

This community is a friendly place. Residents get to know each other and make friends within the community in the common areas. The community has a cat for the residents and the cat has a bed over by the nurses aides offices with chairs for residents to be able to interact with the cat. The residents do have a set menu but also have the option for alternatives for the residents to choose from, residents receive 3 meals a day, light snacks in the afternoon and a light snack at night.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnonymousNovember 7, 2022Published source

★★★★★

Positive

A Place for Mom

This is a wonderful place! They have friendly people with excellent care and there isn't much that needs improving. The community could improve on the food variety and the ability to assist with dietary restrictions more.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
MikeFebruary 8, 2022Published source

★★★★★

Critical

Horrible, no compassion

Please don’t send any loved ones to Horizons assisted living facility in Cananadaigua! They will promise you the world only to kick your loved one out after 5 months. They did a full evaluation of my dad prior to accepting him, and had a report from a rehab center. Also I was very transparent with them about all his issues. They said no problem, we can work with him. This past Sunday after my dad fell and was sent to the hospital, the director had a nurse call me and say they refuse under no circumstances to let h…

See category ratings
Cleanliness
3.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
2.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
Victoria SJanuary 13, 2022Published source

★★★★★

Positive

my view of horizions

The staff is adequate and friendly. If you have any concerns take them to the staff, they respond well and are open to feedback. I would recommend this community to others..

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Sherry SJanuary 14, 2021Published source

★★★★★

Positive

Family friendly Community!

My grandmother lives here and she absolutely loves the Community. She has made so many friends and the staff feels like family to her (& to us). I am very happy with our choice to have her in a safe place where she is taken care of.

See category ratings
Cleanliness
3.5 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.5 / 5
Activities
5.0 / 5
Melissa Rose DubberJune 23, 2020Published source

★★★★★

Positive

Clean, nicely appointed, friendly cheerful staff and residents seemed happy and engaged with staff/one another. [Removed] was super helpful.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
AnonymousJune 30, 2017Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining

Health & wellness

  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Incontinence Care

Services & convenience

  • Complimentary Transportation
  • Transportation at Cost
  • Uncovered Parking
  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed
  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping
  • American Sign Language
  • English

Activities & engagement

  • Holiday Parties
  • Wii Bowling
  • Happy Hour
  • Stretching Classes
  • Trivia Games
  • Activities Off-site
  • Activities On-site
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Live Musical Performances
  • Art Classes
  • Gardening Club
  • Pet-focused Programs
  • Day Trips and Outings
  • Other Religious Services
  • Birthday Parties
  • BBQs or Picnics

Outdoor spaces

  • Outside Patio
  • Beauty Salon
  • Outdoor Common Areas
  • Indoor Common Areas
  • Computer or Media Center
  • Library
  • TV Lounge
  • Central Fireplace
  • Piano or Organ
  • Raised Garden Beds

Apartment & room features

  • Ground Floor Units
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Air Conditioned

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required