Community profile

JACKIE'S HIDEAWAY A

5925 Donna Ave, Tarzana, CA

Assisted LivingBoard & Care Homes

★ 5.06 reviewsRead reviews

About the community

About JACKIE'S HIDEAWAY A

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Family and resident feedback

5.0 out of 5 from 6 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

It has taken me three years to write this review, but today feels fitting to finally share my thoughts about Jackie’s Hideaway. Three years ago, we lost our sweet, loving, amazing, and beautiful mother. We thought we had done everything right. We searched tirelessly for what we believed was the best place to care for her. Instead, we found an unprepared facility that cost my mother her life. She was there for only nine days. The owner sold us a false promise, and the care they provided fell dangerously short. This …

Rhonda CDecember 5, 2024Seniorly

★★★★★

Positive

Jackie’s Hideaway is the Best!

I have only the best and warmest opinions of Jackie’s Hideaway. My mother, with Alzheimer’s, was there for one year. The owner and staff are professional, warm, caring and knowledgeable. Many of the caregivers have been there for many years which is a testament to this board and care. It is clean, smells of good food and is bright and cheery.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
lfleinerMarch 27, 2018Published source

★★★★★

Positive

I am a friend or relative of a current/past resident

Jackie's Hideaway is a wonderful place and I never dreamed I would find such a loving and caring environment for my dear friend. The staff is incredibly attentive and the home is peaceful and serene. It is a happy place that I I highly recommend!

LauraJJuly 17, 2017Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

During the time my mom has been a resident of Jackie’s Hideaway (operated by Normandy Home), my family has been pleased with the attentive and personal care that she receives. Staff have been great at communicating with our family, responding to her needs, and creating a safe and supportive environment for her. During frequent visits to Jackie’s Hideaway, we always find the facility to be clean and residents to be well cared for. My mom suffers from advanced Alzheimer’s disease and is no longer able to take care of…

Mike 1234May 11, 2017Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My mother has been a resident at Jackies Hideaway/Normandy Home for 3 months and it has been the best move for her and our family. The care is excellent with lots of love and compassion. The caregivers know exactly how to handle residents with Alzheimer's.

Lisa FleinerMay 11, 2017Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

Jackie's Hideaway has provided excellent care and service for my relative. The staff is very caring and attentive.

Liz212May 10, 2017Caring.com

Verified overview

What we know from public sources

Care options
Assisted Living, Board & Care Homes
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 22, 2026

Campus care settings

Assisted living

JACKIE'S HIDEAWAY A

6 licensed beds · License 197609340

Classification and identity evidence

Why this community appears in these categories

Board & Care Homes

Current licensed California RCFE with capacity of six or fewer. Capacity is a conservative small-home proxy; CDSS does not certify the marketing label Board & Care.

Official-source proxy—not an official marketing classification · observed October 18, 2026
  • STATE FACILITY LICENSE: 197609340 · California Department of Social Services · official source ↗

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
JACKIE'S HIDEAWAY A – Tarzana, CA | CareOpenly