Community profile

Kauhale Heritage Woods

3440 Hillcrest Rd, Mobile, AL

Assisted LivingMemory CareIndependent Living

★ 3.538 reviewsRead reviews

About the community

About Kauhale Heritage Woods

Proveer at Heritage Woods is ideally situated along Alabama’s Gulf Coast, Mobile offers a blend of dynamic culture and convenient amenities. From shops to restaurants to museums, there’s plenty to explore in Mobile. For the history buffs, the WWII-era USS Alabama battleship sits in Battleship Memorial Park. For those with a love for art, the Mobile Carnival Museum accentuates the city’s traditional Mardi Gras…

Family and resident feedback

3.5 out of 5 from 38 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

We were at Kauhale Heritage Woods visiting, and we only saw their assisted living and didn't see their memory care. But it was very nice. It was also well maintained. They were about to undergo a whole bunch of renovations to make it look a little more up to date. It was very nice, but by that point in time, we started realizing that the limitations of what our sister-in-law's scores and the regulations for the state of Alabama were getting to the point where she didn't qualify for assisted living. S…

ShaunaApril 6, 2026Caring.com

★★★★★

Positive

Overall would recommend.

They are all willing to help with anything but you must ask. Choice of room sizes are good. Uncertain of amenities.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
SusanFebruary 15, 2025Published source

★★★★★

Critical

Our experience sounds good. Service varied with shift, management changes, and personnel. Has room to..

Comments- very challenging front desk experience. Not friendly. Key staff are non responsive generally when any inquiries made. Generally, most care givers were pleasant. The experience for memory care follows the same mundane schedule each day. For memory care assisted living, my mother had very little direct oversight. She had fallen probably a half dozen to a dozen times. The last got her expelled. Not a pleasant journey. My mid grades are because I estimate they provide a median care service. Our experience so…

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
AnonymousOctober 30, 2024Published source

★★★★★

Positive

Review for Proveer at Heritage Woods

Like anywhere else. Some staff members are great and some are fair . [name removed]was excellent to work with. It was a good experience.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousSeptember 6, 2024Published source

★★★★★

Positive

Staff

The staff is always caring, polite, and willing to help. They interact as though the residents are their own family.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
StephanieAugust 29, 2024Published source

★★★★★

Positive

Review for Proveer at Heritage Woods

I would recommend them. I think they are understaffed right now that is causing some issues but I also think they are doing their best.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
SusanApril 11, 2024Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Not publicly found
Last source check
October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Guest Meals
  • Low / No Sodium
  • Kosher
  • Vegetarian
  • Private Dining Room
  • Vegan
  • Gluten-free
  • Room Service
  • Meals Provided
  • Anytime Dining
  • No Sugar

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Cats Allowed
  • Dogs Allowed
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Spanish
  • American Sign Language
  • English

Activities & engagement

  • Birthday Parties
  • BBQs or Picnics
  • Stretching Classes
  • Trivia Games
  • Yoga / Chair Yoga
  • Bible Study Group
  • Book Club
  • Devotional Activities On-Site
  • Wii Bowling
  • Cooking Classes
  • Day Trips and Outings
  • Art Classes
  • Activities Off-site
  • Activities On-site
  • Walking Club
  • Holiday Parties
  • Devotional Activities Offsite
  • Happy Hour

Outdoor spaces

  • Indoor Common Areas
  • Meeting Room
  • Beauty Salon
  • TV Lounge
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Outside Patio
  • Private Bath
  • Barber Shop
  • Central Fireplace
  • Arts and Crafts Center
  • Raised Garden Beds
  • Ballroom

Apartment & room features

  • Garden View
  • Air Conditioned
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required