Lakeland Senior Living

Comfortable and Friendly

The value for cost gets a 4 and not a 5 because of the food. They have a Wonderful front desk person- [name removed], very helpful management willing to problem solve and address concerns quickly, everyone very friendly, small studios on the older side, but very clean when my brother moved in, large bathroom, good storage, overall very good experience although my brother consistently complains about the food quality.

I visited this facility

I toured Lakeland Senior Living. It was nice and clean. In the apartment, I didn't get a chance to go in and walk around or anything. Just kind of view from the door, other people were occupying them, but they seemed nice. They were small but nice. The staff was pleasant and informative. They answered all my questions.

Lakeland Senior Living review

The reason I did not rate the meals and dining service a 5 overall is because there is not enough fresh vegetables and the meals are in to small of amounts. What really stood out to us about this community with was the friendliness of the staff as well as the newly refurbished apartments.

Good

Good to start with, then the kitchen went bad and was remodeled. Food was okay, always cold. Housekeeping was fine, room was fine. We lost a day - they owed us a day's rent that they never would pay us. It was clean, it was nice, people were nice, food not too good. One staff member that helped us was really nice. She was the head coordinator that checked us in.

Food service could be better. If a tray is sent to a residents room it often arrives barely warm or cold. Dining room service is pretty good but the food needs more seasonings to give it more flavor.

I do not think there is very good communication. When i first talked with them about putting my loved one there they were enthusiastic, but I have not seen half of what they said they would do. I have asked 3 times for a statement for the bill and they still have not given me one. They messed up his medication as well.