Community profile

Luxor Nursing & Rehabilitation at Mills Pond

273 Moriches Road, St James, NY

Skilled Nursing

★ 0.544 reviewsRead reviews

About the community

About Luxor Nursing & Rehabilitation at Mills Pond

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. November 7, 2026 at 10:58 PM PST

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 6:41 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

0.5 out of 5 from 44 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Terrible management

The nurses, aides, and PT staff are very good. The problem is there is not enough of them! There is no one around to answer the phones, the phone just rings and rings at the nurses station that you end up having to drive to the facility to check on your lol. The social services department is so unprofessional. They openly discussed private matters and anyone can hear. Management hides in office I would not recommend coming here.

See category ratings
Cleanliness
3.0 / 5
Friendliness
4.0 / 5
Care Services
3.0 / 5
Staff
2.0 / 5
BuddyFebruary 21, 2025Published source

★★★★★

Critical

Horrible Experience at Luxor

I am writing this review as a current patient at the Luxor Rehabilitation and Nursing Center at Mills Pond here for short-term sub-acute rehabilitation. The facility itself has a very dull or drab appearance, and was likely built in the 1970's. Some areas such as the lower are run down and don't appear to have been touched since then. The food is horrible and is often cold by the time it's served. This includes over cooked eggs with tasteless generic fillers or drinks, and things like some type of pressed meat with…

See category ratings
Cleanliness
1.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
2.0 / 5
Meals & Dining
1.0 / 5
RobMay 9, 2023Published source

★★★★★

Critical

Poor care and services

New owners are as bad as previous owners. Woefully understaffed, substandard food and laundry. Owners create an adversarial, backstabbing environment for staff. They lure you in with promises and visual images, decor but actual care and services is poor. Stay away.

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Michael DFebruary 24, 2022Published source

★★★★★

Critical

Be very careful!

Please be VERY careful about sending your loved ones to this facility!!! If I could give it negative stars, I would, and I could not be more sorry that I listened to SBU saying this is a 5 star facility. They charge double per day what any other facility charges and for that your get: a phone system where frustrating is an understatement. They acknowledge there are problems with it but never fix it. It is very hard to get through to anyone and when you leave messages nobody ever gets back to you. I was looking to h…

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
JimFebruary 5, 2021Published source

★★★★★

Positive

Excellent care at Luxor Mills Pond Rehabilitation and Nursing in St. James NY

I am pleased to be able to write this review in support of the quality and outstanding care I received when admitted to the Luxor Rehabilitation and Nursing Center at Mills Pond in St. James New York. After being in a hospital for several weeks, being treated for an autoimmune disease, unrelated to COVID 19, once stabilized I was transferred to the rehabilitation facility. This would allow me to improve an increased level of independence so that I would be able to go into an Assisted Living center or to go back to …

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
MarkJuly 1, 2020Published source

★★★★★

Positive

Review of Luxor Nursing And Rehabilitation At Mills Pond

It is clean and they are attentive.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
AnonymousJanuary 24, 2020Published source

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
November 8, 2026

Campus care settings

Skilled nursing

Luxor Nursing & Rehabilitation at Mills Pond

252 CMS-certified beds · CMS CCN 335739

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed November 8, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 20, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

NY Medicaid

Payer: NY Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services5/5 overall CMS rating · 4/5 health inspection · 2/5 staffing · 3 recent-cycle deficienciesView the official record ↗

Coverage last checked November 8, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Luxor Nursing & Rehabilitation at Mills Pond – St James, NY | CareOpenly