Community profile

MACLAY HEALTHCARE CENTER

12831 Maclay Street, Sylmar, CA

Skilled Nursing

★ 5.01 reviewsRead reviews

About the community

About MACLAY HEALTHCARE CENTER

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 28, 2026 at 1:03 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

5.0 out of 5 from 1 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am a friend or relative of a current/past resident

My friend was able to get into Maclay Healthcare Center for her physical therapy. It's a nice place, it's very clean, and they take the patients outside when the weather is nice. I'm impressed that when you go there to visit somebody you have to do it through a computer where you log in and log out when you leave. There's somebody there all the time. She's in a double room and there was another patient there with her. Her room looked very clean. You can bring in food. The parking was not to…

VernellDecember 28, 2019Caring.com

★★★★★

Critical

Pass om this place.

In June of 2016 I had surgery and needed hospice care as I lived alone and had no support system. I was happy when the hospital released me to Maclay for help and care. The happiness was short-lived, however, as the level of care was lacking. Pain medicine, when requested, was delayed. It wasn't unusual to heve to wait an hour, or more, while writhing in pain. I couldn't swallow pills at the time and was required to take six or more at one time. I asked for the pills to be crushed and given with apple sauce. Th…

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
EdDecember 11, 2016Published source

★★★★★

Critical

Lifehouse Maclay review

My mother-in-Law has been in the facility for around nine years. The facility has been kept up and is attractive. Most all of the nurses have been helpful. As an individual declines and can no longer care for themselves I find the care declines to an extent. An advocate must ensure that the patient receives enough water. The night shift employees are diligent. The day staff may be understaffed. I find the day staff nurse excellent, however, feel that sometimes her day staff do not follow through with what they say…

See category ratings
Cleanliness
3.5 / 5
Friendliness
3.5 / 5
Value for Cost
3.5 / 5
Care Services
3.5 / 5
Activities
3.5 / 5
Daughter-in-LaJune 11, 2016Published source

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 28, 2026

Campus care settings

Skilled nursing

MACLAY HEALTHCARE CENTER

141 CMS-certified beds · CMS CCN 555583

Skilled nursing

Maclay Healthcare Center

License 920000084

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 28, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 15, 2026

Skilled Nursing

Active SNF location in the payer's public Da Vinci Plan-Net directory; classification does not imply admission availability.

Official-source proxy—not an official marketing classification · observed October 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Medi-Cal long-term nursing facility care

Payer: Medi-Cal · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

In-network record

Medi-Cal Managed Care

Payer: Kaiser Permanente · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated June 2, 2026

In-network record

Medi-Cal Managed Care

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated June 2, 2026

Listed in a public directory

California - Southern

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated September 2, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 1/5 health inspection · 3/5 staffing · 50 recent-cycle deficienciesView the official record ↗

Coverage last checked October 28, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
MACLAY HEALTHCARE CENTER – Sylmar, CA | CareOpenly