★★★★★
CriticalDifferent impressions from patient and family
From my standpoint, probably a 3. My major concern was his physical safety. (I am a retired geriatric nurse) From my husband's standpoint a 1. He was completely dissatisfied, felt "scolded" whenever he needed anything. Was not offered options when a decision needed to be made, was simply told what to do. So, no skill used in interactions with the residents. The cultural differences were enormous; his cognitive impairments were actually minor compared to the other residents, all women and not very verbal. He was at …