Studio
Assisted Living · 0 bedroom
$4,800/month
Care fees not included
Checked August 8, 2026Community profile
1201 Ward Ave, West Chester, PA
★ 4.770 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$4,800/month
Care fees not included
Checked August 8, 2026Assisted Living · 1 bedroom
$6,350/month
Care fees not included
Checked August 8, 2026Assisted Living · 2 bedroom
$8,850/month
Care fees not included
Checked August 8, 2026Memory Care · 0 bedroom
$9,350/month
Care fees not included
Checked August 8, 2026Memory Care
$6,800/month
Care fees not included
Checked August 8, 2026Independent Living · 0 bedroom
$3,350/month
Care fees not included
Checked August 8, 2026Independent Living · 1 bedroom
$4,900/month
Care fees not included
Checked August 8, 2026Independent Living · 2 bedroom
$6,600/month
Care fees not included
Checked August 8, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMy mother is as happy as one can be in a memory care facility. [Name Removed] the activities director, is wonderful. The nurses and caregivers seem very nice as well. .om seems well cared for.
★★★★★
PositiveA very friendly and personable atmosphere. It was clean and inviting as well. Close to home plus the price was right!!
★★★★★
CriticalI don’t even work here and I could still tell something was seriously off just from visiting family. If it’s this obvious to outsiders, I can’t imagine how bad it is behind closed doors. The way staff are treated is honestly disturbing. You can feel the tension the second you walk in. At one point, I was told that most of the kitchen staff had either quit or "being fired", which says everything you need to know about how this place is run. Management is very unprofessional. There’s constant drama, and somehow resid…
★★★★★
PositiveIt was a bit rocky at first but my dad seems very content. Everyone is pleasant and helpful. Nursing staff has been responsive to my dad's needs. My only complaint is with the doctor who visits the facility. Changed to that group since they are at the facility weekly. Not great with communication with family members.
★★★★★
PositiveStaff is consistently the same, which is good. They are very nice there. Communication with the family is good. Food is as good as can be expected at an institution.
★★★★★
PositiveMerrill Gardens is very nice. My mom settled in nicely and is well taken care of. Everyone is very friendly and no complaints about the food. I visit usually twice a week. I do some cleaning when I'm there. That would be my only criticism. But, I do like things spotless, so it may be more me and not them. She's happy there.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 8, 2026.