November 6, 2026 at 1:03 AM PST
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
640 Concord Avenue, Cambridge, MA
★ 3.212 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
November 6, 2026 at 1:03 AM PST
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalMy Mom was in this place for back surgery rehab. If I read these reviews, before she went, SHE WOULD NEVER HAVE WENT. She was there from Feb. 28, 2020 - April 8, off and on,because she contracted COVID THERE. She was SENT BACK AND FORTH , to Mt. Auburn for first pain mgmt. then to treat COVID. She WAS MOVED FROM HER ROOM, WHERE SHE WAS SHARING WITH NURSING DIRECTOR'S , JACKIE, MOTHER- IN -LAW, AND WE WERE NEVER TOLD -WHY SHE WAS MOVED. SHE PASSED ON APRIL, 14, 2020 FROM COVID, JUST 4 DAYS SHY OF HER 80TH BIRTH…
★★★★★
CriticalThis place is terrible,my father who is 84 yrs old was taken here after being discharged from Mass General Hospital, Boston with Covid-19. He spent 15 days there and barely escaped going to ICU (Great people at MGH) Because of Covid no visitors were allowed at Neville which was fine, obviously I can understand that so I figured I'd just call him. So on his first night (Friday) I called 3 time when he first got there, The First time, my father had no water. The Second time my father wet himself a little probabl…
★★★★★
CriticalI have been here since Friday. It is now Tuesday. I have not seen a doctor yet. She was supposed to be here Monday. She never showed up. My meds are all messed up. The communication is difficult. The facility smells like urine and stool. I would not send my dog here
★★★★★
CriticalMy mother has been in and out of Neville for the past couple of months. My mother has a lot of health issues, dementia, internal bleeding, ect. While in the custody of The Neville Center in Cambridge Mass, the facility lost her teeth, half of her clothes and came home with an open wound under a compression sock. Absolutely horrible care.
★★★★★
PositiveMy mother came here for some short term rehab after she had a knee replacement. She was in alot of pain, but the nursing staff (specifically one named Susan) was always so helpful and caring. She helped my mother throughout the whole rehab process as it was her first time. If she ever needed rehab again , which hopefully she doesn't, we will definitely go back!
★★★★★
PositiveI only saw the grounds of Neville Manor. The rooms were small, and it’s a well maintained but old building. It’s close to the city, which people would probably like. It seems like you need to have good mobility skills as there’s a lot of walking. The community is fine.
Verified overview
Skilled nursing
112 CMS-certified beds · CMS CCN 225378
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed November 6, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: MA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked November 6, 2026 via Centers for Medicare & Medicaid Services.