Community profile

NEVILLE CENTER AT FRESH POND FOR NURSING & REHAB

640 Concord Avenue, Cambridge, MA

Skilled Nursing

★ 3.212 reviewsRead reviews

About the community

About NEVILLE CENTER AT FRESH POND FOR NURSING & REHAB

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. November 6, 2026 at 1:03 AM PST

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.2 out of 5 from 12 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

My Mom was in this place for back surgery rehab. If I read these reviews, before she went, SHE WOULD NEVER HAVE WENT. She was there from Feb. 28, 2020 - April 8, off and on,because she contracted COVID THERE. She was SENT BACK AND FORTH , to Mt. Auburn for first pain mgmt. then to treat COVID. She WAS MOVED FROM HER ROOM, WHERE SHE WAS SHARING WITH NURSING DIRECTOR'S , JACKIE, MOTHER- IN -LAW, AND WE WERE NEVER TOLD -WHY SHE WAS MOVED. SHE PASSED ON APRIL, 14, 2020 FROM COVID, JUST 4 DAYS SHY OF HER 80TH BIRTH…

Norrinne's 4-ever daughterSeptember 19, 2022Caring.com

★★★★★

Critical

Other

This place is terrible,my father who is 84 yrs old was taken here after being discharged from Mass General Hospital, Boston with Covid-19. He spent 15 days there and barely escaped going to ICU (Great people at MGH) Because of Covid no visitors were allowed at Neville which was fine, obviously I can understand that so I figured I'd just call him. So on his first night (Friday) I called 3 time when he first got there, The First time, my father had no water. The Second time my father wet himself a little probabl…

Just 4 hours was all it took, that was enough to know to get outDecember 14, 2020Caring.com

★★★★★

Critical

I am/was a resident of this facility

I have been here since Friday. It is now Tuesday. I have not seen a doctor yet. She was supposed to be here Monday. She never showed up. My meds are all messed up. The communication is difficult. The facility smells like urine and stool. I would not send my dog here

wittle richardSeptember 10, 2019Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My mother has been in and out of Neville for the past couple of months. My mother has a lot of health issues, dementia, internal bleeding, ect. While in the custody of The Neville Center in Cambridge Mass, the facility lost her teeth, half of her clothes and came home with an open wound under a compression sock. Absolutely horrible care.

LTerra5233July 21, 2019Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My mother came here for some short term rehab after she had a knee replacement. She was in alot of pain, but the nursing staff (specifically one named Susan) was always so helpful and caring. She helped my mother throughout the whole rehab process as it was her first time. If she ever needed rehab again , which hopefully she doesn't, we will definitely go back!

JKBuchardApril 12, 2017Caring.com

★★★★★

Positive

I visited this facility

I only saw the grounds of Neville Manor. The rooms were small, and it’s a well maintained but old building. It’s close to the city, which people would probably like. It seems like you need to have good mobility skills as there’s a lot of walking. The community is fine.

Daughter124020June 10, 2016Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
November 6, 2026

Campus care settings

Skilled nursing

NEVILLE CENTER AT FRESH POND FOR NURSING & REHAB

112 CMS-certified beds · CMS CCN 225378

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed November 6, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

MA Medicaid

Payer: MA Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 4/5 health inspection · 4/5 staffing · 5 recent-cycle deficienciesView the official record ↗

Coverage last checked November 6, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required