Community profile

North Pointe Care Center

500 Jessie Avenue, Sacramento, CA

Skilled Nursing

★ 3.115 reviewsRead reviews

About the community

About North Pointe Care Center

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 13, 2026 at 12:04 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 2:45 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.1 out of 5 from 15 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

My brother moved to North Pointe Care Center. For one thing, we went down there. He'd been there for a week. He hasn't shaved. They had the wrong clothes on him, and the wrong shoes. He had no socks on, no underwear on, and he had poop in his pants. It's like they weren't taking care of him like they should have. There were a lot of people there, and they were just kind of roaming around, just like lost. I didn't like it. He was in a private room. The upkeep is good on it, but there were a …

GregoryJuly 8, 2024Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

Norwood Pines Alzheimer's Center is a busy place, but they're very well-organized. My husband has a CNA that's with him during all the other CNAs' working hours. He is a very kind, very calm, and very gentle person. They are real people. They all interact with the residents and the visitors. The food smells delicious and my husband eats every single bite of it. The facility is just dark. My husband and I don't do well in the dark. Other than that, I'm satisfied with the care my husband…

D.December 3, 2022Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

We needed a locked down facility for mom Who tends to escape from regular hospitals. We found Norwood Pines. It is an older facility that needs updating but most importantly I found the staff and care of my mom to be gentle and caring. I always received a phone call for any issues or problems that my mom is going through. And monthly checkin phone calls to discuss anything needed. They clean regularly so the facility doesn’t smell like urine like a lot of places do. I am very happy with my moms care at Norwood pine…

LBauApril 13, 2019Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My friend recommended. I needed a place for my loved one, situation was getting worse - more aggressive and physically abusive to my family. It was becoming an unsafe home environment. The place was clean, didn't have any foul smells and the staff were funny and polite. The meals are hot and they get three, with snack options thru out the day. I happen to be there they day, Elvis came into to entertain the facility. Good place, they worked really hard for my family and many times went above and beyond. Thank y…

Concerned FellaJuly 26, 2018Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My father was cared for at Norwood Pines for over a year. What wonderful, caring people! After years of care at his home and my home, to be able to visit with him as his daughter was such a blessing at the end of his time.

vickie nJanuary 14, 2017Caring.com

★★★★★

Positive

I visited this facility

The staff there are wonderful, they all do their very best to take care the patient. This facility is music ND memory certified, they are very welcoming and great with the residents. It takes a special person to care for residents with Alzheimer’s, and Behavioral.

MblacJanuary 2, 2017Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

North Pointe Care Center

License 030000010

Skilled nursing

North Pointe Care Center

161 CMS-certified beds · CMS CCN 555400

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 13, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 15, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 14, 2026

Skilled Nursing

Active SNF location in the payer's public Da Vinci Plan-Net directory; classification does not imply admission availability.

Official-source proxy—not an official marketing classification · observed October 15, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

In-network record

Senior Advantage

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated June 9, 2025

In-network record

Point-of-Service Plan (POS)

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated June 9, 2025

In-network record

Medi-Cal Managed Care

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated June 9, 2025

In-network record

HMO

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated June 9, 2025

In-network record

Exclusive Provider Organization (EPO)

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated June 9, 2025

Listed in a public directory

California - Northern

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Referral to this facility or service may be required.

Kaiser Permanente Provider Directory ↗ · source dated September 2, 2026

Certified provider record

Medi-Cal long-term nursing facility care

Payer: Medi-Cal · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 1/5 health inspection · 4/5 staffing · 22 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required