Northview Estates

lack of care and concern, short staffed, beware

Don't take good care of patients, didn't notify me that my mom needed help, found her slumped over after they complained she wasn't going to dinning hall. She passed away three days later. Short staffed would not recommend.

Would recommend but a little room for improvement.

Before my mom died & was on hospice, they ran out of morphine despite ordering it. The meals and dining service was okay, nice atmosphere. They do allow flower pots. When it comes to the value for cost the price had jumped [fee removed]

Do not send your loved ones here

My sister was in the dementia unit. She was there for 8 months. Not once was her room cleaned. The staff is lazy. I caught one of the staff punching and pushing a patient down. The poor woman couldn't speak to tell anyone. I reported her. The patients don't get changed like they should. My sister fell, don't know how long she laid there. She fractured her scapula and was in the hospital for 3 days. She had an untreated UTI as well. One of the patients was admitted with scabies. He scratched for a good 8 weeks befor…

A Better Home

It is very beautiful and well kept but it is more up to the residents to keep up with cleaning their rooms. The overall appearance of everything however is much nicer than country manor where they left from. Although it is quite a drive for me, it is worth a little extra money to have a beautiful place for them to stay and have them happy and the food is better which is important to people.

Did not like the set up of the building, felt very crowded and confusing.

Not A Gret Experience

They were very friendly. They need to improve on their level of care for the residents, and be more attentive. They were often short staffed.