September 15, 2026 at 2:46 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗About the community
About NOVATO HEALTHCARE CENTER
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
3.5 out of 5 from 4 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI visited this facility
Novato Healthcare smelled like urine at times when you go in the door, but it's clean. The staff was nice, but they should give us more calls and update us on our love ones. They don't call us enough, but they do call when they fall.
★★★★★
PositiveI am a friend or relative of a resident
My mother went twice to Novato Healthcare a month each time. The physical therapy was very good. They had plenty of staff, so the patient wasn't waiting a long time. The facility was old and hadn't been updated. The food wasn't very good. There was a van that came and picked them up and took them to the grocery store or to the drugstore. The rooms were OK.
★★★★★
PositiveI am a friend or relative of resident
my wife was in the dementia unit for 3 1/2 years until october 2013 and i visited her on a daily basis so i was able to observe the activity of the staff at all times of the day. it was my observation that the care and caring of the staff was far beyond what i expected. they took a personal interest in each of the patients, handled them with gentleness, treated them with dignity and took care of them medically with true professionalism. i highly recommend this facility.
★★★★★
CriticalI am a friend or relative of resident
My father fell and fractured his spine in May of 2012. He needed assistance to get in and out of bed and general care. He had a surgical procedure to correct the fracture and then needed rehab care. The rehab care at this facility was excellent. But that is the only good thing I can say. They ignored him most of the time. He required diabetic meals which I arranged with the head cook to provide but the staff never bothered to get them to him. They just brought whatever was served to the general public. I complained…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 20, 2026
Campus care settings
Skilled nursing
Novato Healthcare Center
Capacity not published
Skilled nursing
NOVATO HEALTHCARE CENTER
181 CMS-certified beds · CMS CCN 555844
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 26, 2026Skilled Nursing
Active SNF location in the payer's public Da Vinci Plan-Net directory; classification does not imply admission availability.
Official-source proxy—not an official marketing classification · observed October 16, 2026- CMS CCN: 555844 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Listed in a public directory
California - Northern
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Kaiser Permanente Provider Directory ↗ · source dated September 2, 2026Certified provider record
Medi-Cal long-term nursing facility care
Payer: Medi-Cal · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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