Oakbridge Terrace Assisted Living Residence At Westminster Village

Be Careful

This facility has a major selling point that they will not kick out a resident if that resident runs out of money. Sounds appealing to many, but the contract is 50 pages long with LOTS of loopholes that allow them to not honor that selling point. Have an attorney and a financial advisor review the contract before signing or letting a loved one sign it. The "initial investment" is confiscatory. My loved one paid $[removed] The rent is also confiscatory. They are paying approximately $[removed] a year in rent for a l…

Issues with Business Office

Good luck to anyone trying to get a final bill from this place! My mom's last day there was in mid-October, and it is now February. Despite numerous requests, we have yet to get a final invoice so we can settle out mom's affairs. Not even the courtesy of a return phone call!

Check out the skilled care before you sign up.

This community is kept clean and has many amenities and activities. In my opinion, the food is good. However, there is a marked difference in the quality of the independent living segment and the skilled nursing segment. The skilled nursing facility does not have the same "feel" as the rest of the community. The frequent sound of loud alarms going off is one of the features of this place that makes a person know they are in an institution. The equipment and linen carts lined up in the hallways are also a detraction…

I visited Westminster Village with my parents and we LOVED it. The residents and staff are so friendly, the food is delicious and the apartments and cottages are lovely. We looked at many communities in the area but this is the only one with a "life care contract" where they pay a one-time entrance fee but are cared for in assisted and nursing home if needed, for the same monthly fee they pay in their apartment. They have many activities, transportation, a fitness center with a pool and everything is taken care of…

Frustrated with Administration off Acts

Overall the facility was a good place to live for my parent. However she had a "Return of Capital" contract that they are not honoring by keeping her unit off the market to prevent having to return the "Capital". What they are doing is perfectly legal but highly un-professional and unethical. The original owners have sold out to Acts Retirement-Life Communities. I am disappointed with the Administration and their lack of professionalism.

Watch out

Not discussing care for their clients, my family has had a very difficult time with the administrative side of our estate following the death of my grandmother. In the contract her estate was supposed to receive back 80% of the purchase price after the sale of the unit. My Grandmother passed away almost four years ago and they continue to say that the unit has not sold. According to the contract they give themselves no timetable to sell the unit within. This not only holds a substantial amount of money for the esta…