Orchard Grove Senior Living

Mistreated Soul

I would NOT recommend that you take your love one to another facility. There are some good Staffers but not enough to risk your love one life and wellbeing. My mom was at your facility from Thursday to Sunday. So for 4 days, she had different combination of support for the Staff, I was not happy due to nobody follow-up with us on her admission, person to contact for emerging issues and care management. In addition, I witness one of Staff on Saturday morning marching with altitude and giving my mom meds without sayi…

Avoid!

The directors in this facility are horrible. They do not follow up on the care and concerns presented to them. Their failures to follow up, address concerns and properly train their staff detrimentally affects their patients. I witnessed failures to follow basic hygenic practices with cleaning commodes, failure to obtain doctors orders for certain items and a lack of providing basic care for its patients—bathing, toileting, potable water for drinking, addressing medical issues. Avoid!!

A very good place, very caring people.

Highly Recommend

This facility has a rare option for memory care; a Saturday or Sunday daycare! They also have an activity director on those days to guide clients to crafts, music or other planned events that day. The facility is new and although you can easily see across the separate eating and creative spaces; there is a nice separation to corral clients. They treated my very active mom well, and the nurse were sure to give her meds on-time. This gave me an afternoon off; I had full confidence in their care. I’ve been 24/7 car…

Beautiful facility food is better than most however, staff is not trained in memory care at least not to the highest level from [dates removed] they had 10 residents fall and 2 with fractures and 1 resident died. Lot of things are not seen from the surface beware the staff act nice but they are anything but nice.

Nice Facilty all the bells and whistles

Beautiul Facility, Legacy unit has alot of improvement needed staff treats memory loss patients like bad children. Obviously they are not trainned properly the unit had 10 plus falls from August to October 2 residents with fractures staff hides they don't do there job and sometimes there is no nurse on duty just an aide with a walkie talkie in case of emergency to connect to the main building. They won't post this review because they know its true...