October 14, 2026 at 11:04 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Our Lady Of Hope Health Center
13700 North Gayton Road, Richmond, VA
★ 3.89 reviewsRead reviews
About the community
About Our Lady Of Hope Health Center
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 7:19 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
3.8 out of 5 from 9 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am/was a resident of this facility
I was in Our Lady of Hope as a skilled nursing facility, and that was real nice. I just couldn't afford it. I was in there for rehab for 30 days. They helped with everything, food, nursing care, and a good doctor. The staff was good. Like a lot of the other skilled nursing facilities, the nighttime staff were a little tough to deal with, but they were all contract people. It was about on par with some of the other places I've stayed, not the worst. The daytime staff was outstanding. It's very clean. …
★★★★★
CriticalI am a friend or relative of a current/past resident
My family member was allowed to sit in her own pee. The night nurses have horrible attitudes. My family member was there for therapy but no one would come to let her up to use the bathroom. Makes a lot of sense.
★★★★★
PositiveI am a friend or relative of a current/past resident
I was in need of long term nursing care for my mom in March of 2017. I happened to find an article about Our Lady of Hope and it was a done deal. My initial impression of the facility and staff has only grown since my mom became a resident. The staff is outstanding, the care is better than any other facility we were involved with and there were 3. I fully believe my mom is alive today because of the care she has received at OLOH. I would HIGHLY recommend OLOH to anyone that wants to insure their loved one is totall…
★★★★★
PositiveI visited this facility
I visited Our Lady of Hope because I have decided that if we went into an assisted living facility, I wanted it to be part of our church. I really liked what I saw. There was nothing available for us, but Im on the waiting list, and I loved the place. Its clean, nice, and well-laid out. Its really the place Im interested in.
★★★★★
PositiveI am a friend or relative of a resident
My dad was at Our Lady of Hope Health Center, and it was not a good experience. It was beautiful to look at, and the furnishings were lovely, but they were very understaffed. The place was not very clean.
★★★★★
PositiveI am a friend or relative of a resident
My ex-husband stayed at Our Lady of Hope Health Center for about three months before he passed away. We chose it because they had the memory care area which he needed. The location was also convenient for me and my daughter, so we could visit him regularly. It was a very nice place and very clean. He was in a shared room and it was spacious enough for him. The staff were very helpful and friendly. They seemed to be very organized. I would recommend this place to other people.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
Our Lady Of Hope Health Center
75 CMS-certified beds · CMS CCN 495311
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 14, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026- CMS CCN: 495311 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
VA Medicaid
Payer: VA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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