Community profile

PALM TERRACE CARE CENTER

11162 Palm Terrace Lane, Riverside, CA

Skilled Nursing

★ 3.16 reviewsRead reviews

About the community

About PALM TERRACE CARE CENTER

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 13, 2026 at 10:03 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 2:45 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.1 out of 5 from 6 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

My mother entered Palm Terrace with a broken shoulder. She left with TWO BROKEN LEGS. She NEVER WALKED AGAIN.

BBeckJune 17, 2023Caring.com

★★★★★

Positive

I am/was a resident of this facility

Palm Terrace Care Center was wonderful. Everybody was so kind and so helpful. They took good care of me. I would recommend them to anybody. The appearance was wonderful. It could use some upgrades on the inside though. The roof leaked. It needed some paint/repairs. The door in some of the rooms could barely fit a wheelchair through so hopefully they're going to upgrade those. Other than that, everything was great. The food was good. The staff was wonderful. Although if you push the button, it takes a long time…

ScottMay 17, 2023Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My husband is at Palm Terrace Care Center. It is a wonderful short-term care facility, where he's getting his PT. Right now, everything is really great. He's doing really good. I went in and toured that facility the same day that he was actually being transferred. The staff has been wonderful. The physical therapists are out of this world. They are great. The rooms are very large. He is in a two-bed room, and there's a lot of room in there. You can get a lot of people in there. Their common areas are…

KarenNovember 20, 2022Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My sister was a resident of Palm Terrace Care Center. This facility was not very clean. The staff was rude. The food was horrible. The coffee was always cold, the toast was cold. The water, they didn't put ice in it, and containers weren't filled with water when I would go there. The rooms were dirty. The nursing staff wasn't very kind, they were not polite at all. They would raise their voices at her. They weren't attentive to her, seeing to her needs when she would call them to come in for som…

Reviewer#DT0604June 8, 2022Caring.com

★★★★★

Positive

I am a friend or relative of a resident

My wife stayed at Palm Terrace for about three weeks. She was one of three people in a room, so the accommodations were not that good, and there was a lot of disturbance going on in the room, but the facilities were excellent. The physical therapy and everything else they were doing was very good. The staff was very friendly. They have bingo, and they also had people coming to entertain them, sing a song, dance, and all sorts of things. It is situated in a very nice spot, and it had a very nice view. I liked it ver…

JNBMay 8, 2015Caring.com

★★★★★

Positive

I visited this facility

Skilled Nursing Facility. Caring and compassionate. They will help patients recover from surgery, or illness. Rehabilitation with physical therapy and other types of therapies such as speech and occupatinal therapy. Positive and uplifting atmosphere. 24 skilled care.

SBSWNovember 3, 2011Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 22, 2026

Campus care settings

Skilled nursing

Palm Terrace Care Center

Capacity not published

Skilled nursing

PALM TERRACE CARE CENTER

71 CMS-certified beds · CMS CCN 555365

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 14, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 15, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 15, 2026

Skilled Nursing

Active SNF location in the payer's public Da Vinci Plan-Net directory; classification does not imply admission availability.

Official-source proxy—not an official marketing classification · observed October 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Listed in a public directory

California - Southern

Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

Kaiser Permanente Provider Directory ↗ · source dated May 17, 2025

Certified provider record

Medi-Cal long-term nursing facility care

Payer: Medi-Cal · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 3/5 health inspection · 3/5 staffing · 15 recent-cycle deficienciesView the official record ↗

Coverage last checked October 22, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
PALM TERRACE CARE CENTER – Riverside, CA | CareOpenly