October 13, 2026 at 10:03 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
11162 Palm Terrace Lane, Riverside, CA
★ 3.16 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 13, 2026 at 10:03 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 2:45 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalMy mother entered Palm Terrace with a broken shoulder. She left with TWO BROKEN LEGS. She NEVER WALKED AGAIN.
★★★★★
PositivePalm Terrace Care Center was wonderful. Everybody was so kind and so helpful. They took good care of me. I would recommend them to anybody. The appearance was wonderful. It could use some upgrades on the inside though. The roof leaked. It needed some paint/repairs. The door in some of the rooms could barely fit a wheelchair through so hopefully they're going to upgrade those. Other than that, everything was great. The food was good. The staff was wonderful. Although if you push the button, it takes a long time…
★★★★★
PositiveMy husband is at Palm Terrace Care Center. It is a wonderful short-term care facility, where he's getting his PT. Right now, everything is really great. He's doing really good. I went in and toured that facility the same day that he was actually being transferred. The staff has been wonderful. The physical therapists are out of this world. They are great. The rooms are very large. He is in a two-bed room, and there's a lot of room in there. You can get a lot of people in there. Their common areas are…
★★★★★
CriticalMy sister was a resident of Palm Terrace Care Center. This facility was not very clean. The staff was rude. The food was horrible. The coffee was always cold, the toast was cold. The water, they didn't put ice in it, and containers weren't filled with water when I would go there. The rooms were dirty. The nursing staff wasn't very kind, they were not polite at all. They would raise their voices at her. They weren't attentive to her, seeing to her needs when she would call them to come in for som…
★★★★★
PositiveMy wife stayed at Palm Terrace for about three weeks. She was one of three people in a room, so the accommodations were not that good, and there was a lot of disturbance going on in the room, but the facilities were excellent. The physical therapy and everything else they were doing was very good. The staff was very friendly. They have bingo, and they also had people coming to entertain them, sing a song, dance, and all sorts of things. It is situated in a very nice spot, and it had a very nice view. I liked it ver…
★★★★★
PositiveSkilled Nursing Facility. Caring and compassionate. They will help patients recover from surgery, or illness. Rehabilitation with physical therapy and other types of therapies such as speech and occupatinal therapy. Positive and uplifting atmosphere. 24 skilled care.
Verified overview
Skilled nursing
Capacity not published
Skilled nursing
71 CMS-certified beds · CMS CCN 555365
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 14, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026Active SNF location in the payer's public Da Vinci Plan-Net directory; classification does not imply admission availability.
Official-source proxy—not an official marketing classification · observed October 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Listed in a public directory
Payer: Kaiser Permanente · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
Kaiser Permanente Provider Directory ↗ · source dated May 17, 2025Certified provider record
Payer: Medi-Cal · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 22, 2026 via Centers for Medicare & Medicaid Services.