October 24, 2026 at 7:03 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 24, 2026 at 7:03 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 7:21 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe Heritage and Peabody Manor Community provides more care than where my mom was living before, and it is not as expensive. She is in the community-based residential facility part, but they also have a skilled nursing facility adjacent to it. So, if she gets to the point where she needs that additional care, she can be moved to that location. We're very lucky that my sister found out about this place because they had two openings and they had not had an opening for quite some time. The other thing was my moth…
★★★★★
PositiveI went to The Heritage and Peabody Manor Community. Peabody and Heritage are together and The Heritage is the assisted living. It's kind of like a resort. People who just want a place to live can live there, and people that need assisted living can live there. They have extensive grounds and many activities. They have lots of hiking trails. They have a hiking club. I don't know how many assisted living people would participate in that. They have a bistro and a library. The staff was very personable and kn…
★★★★★
PositiveThe Heritage in Appleton is a full-scope facility. They have, not only assisted living but also independent living. I looked at their independent living and it was not as posh as the other ones I have visited. The staff was very friendly and cooperative though. I saw a 1-bedroom apartment and it was clean but not spacious. It was rather small. They have a gym, a snack bar plus a full restaurant and private dining areas for family visiting. They also have a library on the second floor for people who want to check ou…
★★★★★
PositiveMy Mom moved in mid-covid because the other facility she was at previously had numerous cases and no preventative measures were enforced. She loves it! The staff is fantastic! She has heard numerous times from staff members that they love their job, and it shows! Apartments are thoroughly cleaned regularly, with attention to detail being the highest priority! The food is very good! The one bedroom apartment is spacious and has numerous closets and a storage locker. There is an A/C unit in the living room and the be…
★★★★★
CriticalIndependent living at the Heritage is a total farce. My parents left the Heritage last summer and were immediately able to live together. They were also immediately able to play games and cards with other residents. My mother-in-law is still stuck at the Heritage and is still not able to do these things and also can’t interact with others residents for dining which my parents have been able to do safely for months. The Heritage residents even got their second COVID shots a couple weeks ago and are still locked down…
★★★★★
CriticalMy mother went to The Heritage and Peabody Manor Community right after hospital. It was terrible there. They should improve on the food and response time. Its physical appearance was very good. It was very fancy and high-class looking. We just couldn't get any reception in her room. They do ladies' nails once a week, they have different services on Sundays, they play Wii bowling and cards, and they do arts and crafts. She has had a high anxiety there, so they bring in an aromatherapy machine for her, but …
Verified overview
Skilled nursing
58 CMS-certified beds · CMS CCN 525548
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 25, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 26, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: WI Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 25, 2026 via Centers for Medicare & Medicaid Services.