Community profile

PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE

13700 Old Halls Ferry Road, Florissant, MO

Skilled Nursing

★ 3.85 reviewsRead reviews

About the community

About PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 18, 2026 at 3:34 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 6:33 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.8 out of 5 from 5 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

The staff did a very good job taking care of my mother,and also did a great job updating me on her health conditions. The rooms are nice and they do a very good job keeping them clean.

Keith LittleFebruary 13, 2023Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My mother is at The Pillars of North County Health & Rehab Center. The thing I like the most is that the staff gets to know the family, as well as the client. They come up with a great plan that will work for the family for the type of care needed. They stay on task. They give you reports. They get to know you. For example, when you sign in, they say good morning. I don't have any negative remarks at this time. The care has been excellent. My mother has gained weight, and she's moving more on her own.…

DianaOctober 6, 2022Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

The facility smells like urine. They have gnats, and flies bad!!! This is the projects of nursing home facilities. While you’re visiting your family member, you are also fighting off the flies and gnats. They are ALWAYS short staffed, so they use alot of agency contracted workers. Most of the staff have quit, including the director. The rooms are small and filthy. They don’t clean the dividing curtains or the ones in the windows. They have just allowed visitors back in, but cannot get things like hair shampooed by …

A'ToshaSeptember 30, 2021Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My sister is a resident of The Pillars of North County Nursing & Rehab, but she's very unhappy there. The food is nasty and the care is not too well either, because the aides have an attitude. They take the residents to a baseball game, they take them to the casino, and everywhere, but again the food is horrible. The staff is pretty nice upfront, and I would rate them a four on a good day. They have a salon, a library, an activity room, and they are pretty good. The building is clean and flawless, and the …

PLAugust 20, 2018Caring.com

★★★★★

Positive

I visited this facility

Searching for a facility for a parent, which was close to where I lived, was not a difficult task. I called for an appointment, which was granted. My first thought was it is going to smell, to my surprise there was no odor. In reviewing the facility consisted of: workers, OT/PT, nurses, planning committees, dietary, and office staff. The appearance of the staff was neat and clean, nicely groomed and the nursing facility was free from hospital smells; a garden in the rear with turtles and ducks. I would pop in unann…

Shang4August 4, 2011Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE

120 CMS-certified beds · CMS CCN 265341

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 18, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 19, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

MO Medicaid

Payer: MO Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 1/5 staffing · 18 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required