October 28, 2026 at 4:03 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
61 Bellevue Avenue, Bristol, CT
★ 2.18 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 28, 2026 at 4:03 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalFrom what my relative has told me the aides can be rough when changing or moving them around. My relative also said the food is not good. There a few aides and nurses that are nice. But other then that I wish I could change their facility but that's out of my hands. My relative basically stays in their bed and isn't offered any activities to my knowledge.
★★★★★
PositiveMy mother is at The Pines at Bristol Center for Health and Rehabilitation. I would give them 100. They are pleasant and very friendly. The room was always clean, the entrance was clean, and the kitchen area was clean. I did not find anything to ponder over. The receptionist was very polite. I have no complaints so far. The lobby was welcoming, and they offer you areas to sit. I observed my mom at suppertime and the food was appetizing from looking at it. She said she liked the food. She doesn't have any compla…
★★★★★
CriticalMy sister is there now she cannot get the nurses to wash her,she calls for the bathroom no response,she's been in the same clothes going on 3 days now her laundry not brought up yet 1 week things missing they r neglecting her
★★★★★
CriticalIncredibly unresponsive and condescending medical staff. Disregarding my ailments and stating that my health 2 days before my hospital admittance is irrelevant despite the fact I have gained 25+ lbs of fluid weight since being put under their "care". Also, I have not been allowed to select a different physician within the facility, as required by law. Lack of privacy when needing commode and changing clothes (bed by the door with no privacy curtain and people opening the door and/or leaving it open). Food…
★★★★★
CriticalFirst of all, my mom has been here for the past year or so. When my mom first came into The Pines it was well kept-clean. Now I'm seeing food left on the floor in the elevator/as well as spills on the carpet. The custodians who clean each floor sit around most of the time do as little as possible leaving garbage unemptied paper towel dispenser empty, and barely washing floors. The rooms need more thorough cleaning not just empty garbage, things such as dust on top of tv, clean side food tray and sweep floor. T…
★★★★★
CriticalAides take 20 minutes to answer a call bell. The food is always cold. One thing good here is the therapy staff.Nurses and aides not that great.
Verified overview
Skilled nursing
132 CMS-certified beds · CMS CCN 075221
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 28, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: CT Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 28, 2026 via Centers for Medicare & Medicaid Services.