September 15, 2026 at 6:25 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
1820 False River Road, New Roads, LA
★ 3.66 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:25 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalMy mother was recently placed here and I have to say i am not pleased with the staff at the home. As many have voiced their concern. To start with the staff at the front Desk are rude and never ever greet anyone. The schedule for showers, food, activities are never met. The administrator never leaves his desk to check on the welfare of the people. They were caught giving my mom the wrong prescriptions. I would not recommend this place to anyone.
★★★★★
PositiveI went to Pointe Coupee. It was very clean. The rooms were spacious, and all the employees I met were very helpful. Their private rooms each have their own sitting area. They have their TV and their private bath. It was just very nice.
★★★★★
CriticalDo Not place your loved one at this place . The neglect is unreal . My mother is 10 times worse than what is was on admissions . Complaints don’t help , it’s just pure neglect !
★★★★★
PositiveMy sister is in Pointe Coupee Healthcare. They offer a lot of attention to their patients; they're not just sitting around. Her medications have been regulated to where she can function now, she can speak, write, read and walk. They were pureeing all of her food. But she started not eating so they sat with her, gave her small bites of food and chopped up her food, and observed her. And they still check in on her whenever she's eating. Someone is always in the cafeteria walking around and checking on them …
★★★★★
PositiveMy brother is in Pointe Coupee Healthcare. He was born and raised in New Roads, and there are several people in there that he already knew, that's whey we went with them. The place is real nice and clean, and the staff is very friendly. We have no problems. He likes the food. They have a salon and they cut his hair. Everyone on the staff is exceptionally nice and helpful. The facility is great. They have exercise, Bingo, card games, and they do the rosary. He likes the activities.
★★★★★
PositiveWhen the time came for us to choose a nursing home for our elderly aunt we knew that Point Coupee Healthcare would be first on our list. Our aunt had friends who had been placed there and she had visited them there and was comfortable with what to expect there and was content to be among people that she knew. The facility is really beautifully decorated and it was actually an upgrade in living for my aunt who had spent most of her life in a small country house. The staff was welcoming and was able to accommodate my…
Verified overview
Skilled nursing
120 CMS-certified beds · CMS CCN 195620
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 18, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
Payer: LA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.