Community profile

Pointe Coupee Healthcare

1820 False River Road, New Roads, LA

Skilled Nursing

★ 3.66 reviewsRead reviews

About the community

About Pointe Coupee Healthcare

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. September 15, 2026 at 6:25 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.6 out of 5 from 6 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

My mother was recently placed here and I have to say i am not pleased with the staff at the home. As many have voiced their concern. To start with the staff at the front Desk are rude and never ever greet anyone. The schedule for showers, food, activities are never met. The administrator never leaves his desk to check on the welfare of the people. They were caught giving my mom the wrong prescriptions. I would not recommend this place to anyone.

Son of residentJanuary 30, 2026Caring.com

★★★★★

Positive

I visited this facility

I went to Pointe Coupee. It was very clean. The rooms were spacious, and all the employees I met were very helpful. Their private rooms each have their own sitting area. They have their TV and their private bath. It was just very nice.

Faye.111July 23, 2024Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Do Not place your loved one at this place . The neglect is unreal . My mother is 10 times worse than what is was on admissions . Complaints don’t help , it’s just pure neglect !

PLejSeptember 9, 2022Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My sister is in Pointe Coupee Healthcare. They offer a lot of attention to their patients; they're not just sitting around. Her medications have been regulated to where she can function now, she can speak, write, read and walk. They were pureeing all of her food. But she started not eating so they sat with her, gave her small bites of food and chopped up her food, and observed her. And they still check in on her whenever she's eating. Someone is always in the cafeteria walking around and checking on them …

LauraJuly 15, 2021Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My brother is in Pointe Coupee Healthcare. He was born and raised in New Roads, and there are several people in there that he already knew, that's whey we went with them. The place is real nice and clean, and the staff is very friendly. We have no problems. He likes the food. They have a salon and they cut his hair. Everyone on the staff is exceptionally nice and helpful. The facility is great. They have exercise, Bingo, card games, and they do the rosary. He likes the activities.

CeciliaApril 30, 2018Caring.com

★★★★★

Positive

I am a friend or relative of a resident

When the time came for us to choose a nursing home for our elderly aunt we knew that Point Coupee Healthcare would be first on our list. Our aunt had friends who had been placed there and she had visited them there and was comfortable with what to expect there and was content to be among people that she knew. The facility is really beautifully decorated and it was actually an upgrade in living for my aunt who had spent most of her life in a small country house. The staff was welcoming and was able to accommodate my…

Bayou BelleOctober 14, 2011Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Campus care settings

Skilled nursing

Pointe Coupee Healthcare

120 CMS-certified beds · CMS CCN 195620

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 18, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Certified provider record

LA Medicaid

Payer: LA Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated August 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services1/5 overall CMS rating · 3/5 health inspection · 1/5 staffing · 3 recent-cycle deficienciesView the official record ↗

Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required