Pointe Meadows Health and Rehabilitation

I am a friend or relative of a current/past resident

First, I’d like to acknowledge the professional supervisors at Pointe Meadows Rehab, who are responsive to issues. A nurse with off-the-shoulder hair was wonderful, while another with longer hair and glasses was unprofessional and looked down on my mom. The rehab staff worked well with my spunky 89-year-old mom, but she felt that a few extra rehab sessions daily would have better met her needs. Group rehab slowed her progress, and she was eager to work harder to go home. However, professionalism seemed lacking. We …

I am/was a resident of this facility

I had rehab at Pointe Meadows Health and Rehabilitation. They have long-term on one side of the building and then the short-term rehab on the other side. The people were wonderful. The facility was beautiful and well-maintained. The administrator owner goes around to each of the rooms and talks to the people there and asks them how they're doing. "What could we do different," "are you making progress," "what's going on for you" and all that. That really impressed me that he w…

I am/was a resident of this facility

I have been staying at Pointe Meadows Health and Rehabilitation for 2 years now. It's a nice place. It's very clean. The staff is very caring and always willing to help when you need it. The food is pretty good. They have activities like bingo and crafts, but nothing outside the building since it's a rehab center. There are some single rooms and others that people share.

A worker placed mom on the toilet. Mom has lymph-edema and gout. She pulled the emergency button six times, NOTHING. She banged on the wall. At one point she was in a lot of pain and tried and tried to move for relief. She about toppled over twice. She had surgery on her neck 8 months earlier repairing a broken neck. If she had fallen forward, that would have been the end of my mom. I KNOW FOR A FACT workers HAD TO walk by her room, it was mid afternoon, and her light WAS IGNORED. MY mom was terribly upset and scar…