Porter Place Memory Care

Our family's experience

The place was very clean. The staff was very nice and helpful. My mother loved the food. They tried to get her to participate in the activities, but she wouldn't. They allowed her to walk, and that kept her busy.

Quality care

Place is always clean. Family like atmosphere and a friendly staff. My loved one is always clean and seems to be well cared for.

Would not recommend

Staff was kind, but not enough staff to handle the care of so many patients. Food was ok, but my mom gained 60lbs in 7 months. The room was clean mostly, but they never helped her hoarding issues. They didn't have time to work individually with her to get her to shower or investigate why she wasn't showering. Turns out her bath mat was too slippery, so she was afraid. Administration lacked professional knowledge and unfamiliar with their own policies and practices. The whole place was like a holding facility rather…

[name removed] was my tour guide and provided an excellent experience! Am definitely interested in transfering my sister to Porter Place but finances are a real concern. Will wait to hear how her scheduled assessment goes by [name removed] next week. I feel the environment there will be a good choice for her and her care would be at a greater level!

Find somewhere else

Since the departure of [name removed], [name removed]and [name removed], this place has turned to garbage. I loved this place for my mom before. She had exceptional care from so many and all management and staff knew her and me. Now you walk in and it’s like night and day. There are still some phenomenal staff who should not go unappreciated. These people will go above and beyond. As far as the others - it’s a paycheck and their behavior shows that. They don’t care about the residents or the family members. My Mom …

Our Family's Experience

The community was amazing. I never wanted to place my dad in a facility, so I was scared. But everything about Porter Place made me feel good about having him there. The facility, the administrators, the care givers, were great. The community was welcoming and reassuring.