Community profile

Providence Park Rehabilitation and Skilled Nursing

5505 New Copeland Rd, Tyler, TX

Skilled Nursing

★ 2.019 reviewsRead reviews

About the community

About Providence Park Rehabilitation and Skilled Nursing

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 14, 2026 at 1:34 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 7:17 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.0 out of 5 from 19 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am/was a resident of this facility

My stay at Providence Park was awesome. Everyone was so good and friendly and took care of all my needs. Thank you, Rose Elia

Happy 2023January 31, 2023Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

I had terrible experiences with this facility. They neglected my loved one; she was always thirsty, legitimately. She contracted a UTI because of it. She could not help hydrate herself. After her passing, I discovered a huge bed sore had developed that she had never had before. They did not let us know about that, nor how fast she was declining and would not let us go in and see her when she still could recognize us. They did not call or alert her sisters that she was declining rapidly. I called the evening before …

cjlairdSeptember 30, 2020Caring.com

★★★★★

Critical

I am/was a resident of this facility

I only came here after a severely broken leg for rehab because I didn't know of another at the time. My father had come here for rehab after back surgery and the pt personnel were good to him. I WILL NEVER EVER COME HERE AGAIN NOR REFER ANYONE I know to this place. Food is terrible, cleanliness and operation of equipment is horrendous. Wouldnt send my dog here.. I understand the cv19 quarantine, stuff. However how can u put someone fresh from hospital in with someone from another hospital on oxygen and noncomp…

broken1July 25, 2020Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

If I could give less stars I would. Smells awful. Rooms filthy. Mean staff. Be prepared to stay and defend your loved one. Medicine was denied. Mom left dirty, crying and hungry. The head nurse bullied her and nothing was done about it. Pathetic.

Blue KachinaFebruary 21, 2020Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Don’t come here unless it is the last resort rehab is great but the care is a nightmare I have left messages for the administrator to call me but you only get call backs if they want to not professional here. I had heard about this place before we came here all the bad stuff but I felt we could handle it because of the good words about the rehab you have to watch them like a hawk. One time Gary’s oxygen ran out. When I stopped someone and asked for help I was told that I need to find his nurse they have not always …

dorothy beasonNovember 18, 2019Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

It may look nice and the hospital may even recommend this place, but there is not enough room to explain the horrible experience. After a survey my family came for rehab. The nursing staff laugh and play all day and ignore you as much as possible, they don’t give you the medications they say they do, at night my family had t beg the staff to give her pain medication which took hours. Her cal light was mysteriously taken away during the night while she slept. But don’t bother complaining to the administrative staff …

reallyconcernedSeptember 7, 2019Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 20, 2026

Campus care settings

Skilled nursing

Providence Park Rehabilitation and Skilled Nursing

125 CMS-certified beds · CMS CCN 676184

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 14, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 15, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

TX Medicaid

Payer: TX Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 2/5 staffing · 4 recent-cycle deficienciesView the official record ↗

Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required