October 14, 2026 at 1:34 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
5505 New Copeland Rd, Tyler, TX
★ 2.019 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 14, 2026 at 1:34 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 7:17 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMy stay at Providence Park was awesome. Everyone was so good and friendly and took care of all my needs. Thank you, Rose Elia
★★★★★
CriticalI had terrible experiences with this facility. They neglected my loved one; she was always thirsty, legitimately. She contracted a UTI because of it. She could not help hydrate herself. After her passing, I discovered a huge bed sore had developed that she had never had before. They did not let us know about that, nor how fast she was declining and would not let us go in and see her when she still could recognize us. They did not call or alert her sisters that she was declining rapidly. I called the evening before …
★★★★★
CriticalI only came here after a severely broken leg for rehab because I didn't know of another at the time. My father had come here for rehab after back surgery and the pt personnel were good to him. I WILL NEVER EVER COME HERE AGAIN NOR REFER ANYONE I know to this place. Food is terrible, cleanliness and operation of equipment is horrendous. Wouldnt send my dog here.. I understand the cv19 quarantine, stuff. However how can u put someone fresh from hospital in with someone from another hospital on oxygen and noncomp…
★★★★★
CriticalIf I could give less stars I would. Smells awful. Rooms filthy. Mean staff. Be prepared to stay and defend your loved one. Medicine was denied. Mom left dirty, crying and hungry. The head nurse bullied her and nothing was done about it. Pathetic.
★★★★★
CriticalDon’t come here unless it is the last resort rehab is great but the care is a nightmare I have left messages for the administrator to call me but you only get call backs if they want to not professional here. I had heard about this place before we came here all the bad stuff but I felt we could handle it because of the good words about the rehab you have to watch them like a hawk. One time Gary’s oxygen ran out. When I stopped someone and asked for help I was told that I need to find his nurse they have not always …
★★★★★
CriticalIt may look nice and the hospital may even recommend this place, but there is not enough room to explain the horrible experience. After a survey my family came for rehab. The nursing staff laugh and play all day and ignore you as much as possible, they don’t give you the medications they say they do, at night my family had t beg the staff to give her pain medication which took hours. Her cal light was mysteriously taken away during the night while she slept. But don’t bother complaining to the administrative staff …
Verified overview
Skilled nursing
125 CMS-certified beds · CMS CCN 676184
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 14, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: TX Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.