RANCHO REHAB AND HEALTHCARE CENTER

I am/was a resident of this facility

As a resident staff very lacking no communication food was horrible lost over 60 lbs in less then a year could not get pt when my Dr called I was told I had COVID after neg test and sent to isolation when I got out was checked and never had it

I visited this facility

We went to Rancho Manor, and I saw that it was very outdated as far as their décor. The colors were dull and old fashioned. The staff that we spoke to was very cheerful about being there. They thought it was a good place, and they promoted the place. I didn’t like their dining setup. It seems crowded.

I am a friend or relative of resident

My life partner was a resident at Rancho, before I brought her home. It is time for her to return as her needs are greater than my abilities. The staff is not faking being nice, they are nice. The staffing level is what the state requires just like it is everywhere else. This was the 4th facility I've had her in. The last place cost 6200.00 a month. For that 6200.00 a month my partner fractured her coccyx, cracked a rib and puntured a lung. Money doesn't buy good care. This after all is a nursing home.If …

I am a friend or relative of resident

The facility is not what is appears to be on the surface. Staffing is well below average. Consequently, residents are frequently forced to remain in urine/feces soiled clothing and bedding for extended periods of time. Housekeeping services generally consist of removing the trash and spraying the bathroom with a horribly smelling disinfectant to mask the fact that the bathroom was not cleaned. Severe shortage of sheets, towels, pillow cases resulting in infrequent changing of resident bedding. Laundered bedding usu…

Worst Facility in Missouri

I am not surprised by the reviews preceded mine since my first impression of the administrator, director of nursing, and staff was also favorable. However, after more than a year of up close and personal contact, it is more than obvious that the first impression was just a sales facade. On a daily basis, residents who are not mobile are allowed to walk/wheelchair around in visibly soiled undergarments that reek with urine/feces . This is compounded by the fact that their bedding (which is changed on an all too infr…

Marketing Rep contacted me this morning. She was engaging friendly, and knowledgeable about the process. She set an appointment for me to tour the facility. They have rehab services, transportation to get her to dialysis, private rooms, activities, centrally located off of 270 and the center is like a family setting environment. So far I am very impressed!