Community profile

Regency at Westland

2209 North Newburgh Rd, Westland, MI

Skilled Nursing

★ 3.69 reviewsRead reviews

About the community

About Regency at Westland

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 23, 2026 at 9:04 AM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 6:30 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.6 out of 5 from 9 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I am/was a resident of this facility

I enjoy living at Regency at Westland. The staff is nice and I like playing bingo in activities, they have a lot of activities/events to choose from and the food here is good.

Ms. MaryFebruary 16, 2026Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

Our dad was in Regency for just under 4 weeks. He had been discharged from the hospital to Regency. He had been in PT etc at St. Mary's, but the program was too much for him, so it was rather a quick transition. We didn't really have time to be picky. When we arrived, they got him directly to his room which was clean and light! Dad was pretty out of it, but cooperated as much as he could. In the next few days, we got to know the staff and were thrilled with everyone. The nurses who worked with Dad were ve…

MilanJanuary 19, 2026Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

First, the facility is beautiful and the individual rooms are beautiful. The food is fairly decent too. The physical therapy is very good. However, My dad has currently been there 3 weeks and has had only 1 actual shower, we've mentioned it at least twice to no avail. The night shift is hit or miss. Some aides would rather not help him hold the urinal, they say they dont that, YET IM TOLD IT’S PART OF THIR JOB. They would prefer to have him go in his brief and have to change him, I'm not sure this is the …

Michelle BleimJune 21, 2025Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My father is in Regency at Westland. It's nice on the inside. It looks like a hotel. He's not sharing it with anybody, so he has a pretty big room. It looks pretty clean to me. I haven't really met too many of the staff, but they seem pretty good. Their rehabilitation area is huge and it's good. The dining area is just like a typical cafeteria-looking place.

AngelaMarch 6, 2025Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

The esthetic is the only good thing about this place. New and pretty but I wouldn’t send my enemy here. Made my mother wait in the bathroom for hours, made her feel lazy when she couldn’t lift her legs into bed, yet this is a rehab facility. Multiple times had to call nursing because the wrong amount of meds were disbursed. Only good thing was PT and OT, everyone else just punches a clock and if they don’t want to work with people who need rehab, find another job.

Reviewer12345October 23, 2024Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Rooms are private and new clean facilities Rehab pt and ot great Nursing manager did not listen to concerns and oblivious to a patient with antibiotic resistance Overall family communication is lacking staff update conference was unprepared for updates not knowing patient status and progress Discharge was a hot mess and not correct or timely for care plan move to assisted living that was communicated by family so they were not ready nor meds ordered

LBeschSeptember 28, 2024Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 23, 2026

Campus care settings

Skilled nursing

Regency at Westland

120 CMS-certified beds · CMS CCN 235655

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 23, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 24, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

MI Medicaid

Payer: MI Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 4/5 health inspection · 4/5 staffing · 6 recent-cycle deficienciesView the official record ↗

Coverage last checked October 23, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Regency at Westland – Westland, MI | CareOpenly