October 24, 2026 at 8:03 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
River's Bend Health Services
960 S Rapids Rd, Manitowoc, WI
★ 2.49 reviewsRead reviews
About the community
About River's Bend Health Services
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 7:21 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
2.4 out of 5 from 9 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am/was a resident of this facility
I'm in River's Bend Health Services. I would recommend them. I have been here almost two and a half months now. The therapy was excellent. They have friendly and helpful nursing staff. I got here and I was strictly Hoyer lift and stuff like that, and now I can walk with a walker. I'm mainly in a wheelchair but I can get around and I can do all my independent daily living things. They're just helpful, down-to-earth, and professional. They have an activities director and they have all kinds of act…
★★★★★
CriticalI am/was a resident of this facility
It's a terrible place they let me sit 45 minutes waiting for help some staff is rude they say they'll come help on few minutes which means upward of 30 Minutes or they never come at all STAY AWAY AT ALL COSTS
★★★★★
CriticalI am a friend or relative of a current/past resident
My in-laws are residents at River's Bend Health & Rehab, but that place is terrible. When we were there, my mother-in-law was supposed to take her pills, but the pills ended up on the fruit tray the guy was going to walk out with. I said, "Wait a minute, she didn't take her pills." It's like they stick them in a room and they don't care. I tried getting her phone hooked up in there and I've told them about it. They said they would have somebody come and check on it; they said …
★★★★★
CriticalI am a friend or relative of a current/past resident
If you care about your loved one. Do NOT send them here. Very under staffed. Very rude staff!. They never wash clothes, never answer the phones. My loved one has fallen in the hallways several times . Has been dehydrated. UTI's. Broken bones. It is horrible. Judy is very rude. Even the hospital does not like the care .
★★★★★
PositiveI am a friend or relative of a current/past resident
Staff is caring, they treat your loved one like family.
★★★★★
CriticalI am a friend or relative of a current/past resident
My mom, my dad and my husband were all residents in the past. Care is lousy, short staffed all the time. No info between shifts. No one knows what's going on or what changed between shifts. Food is horrible. The head nurses and social workers are snooty.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 25, 2026
Campus care settings
Skilled nursing
River's Bend Health Services
100 CMS-certified beds · CMS CCN 525475
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 25, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 26, 2026- CMS CCN: 525475 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
WI Medicaid
Payer: WI Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 25, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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