October 18, 2026 at 10:40 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
SHEPHERD OF THE HILLS LIVING CENTER
996 State Highway 248, Branson, MO
★ 1.04 reviewsRead reviews
About the community
About SHEPHERD OF THE HILLS LIVING CENTER
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
1.0 out of 5 from 4 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
They have terrible food, lots of staff are not caring, and they over medicate patients
★★★★★
CriticalI am a friend or relative of a current/past resident
My father was in this facility. He was left alone, the employees didn't answer the phone at all. When my mother asked questions, the head nurse didn't get back to her. He was not given enough to drink. He was filthy. One bath in 5 weeks. When he arrived home and the home care nurses saw him, they were appalled! I would not recommend this facility to anyone.
★★★★★
CriticalI am a friend or relative of a current/past resident
Not adequate care. People left in urine and feces for hours. Food horrendous. Burnt, cold, inedible. Phone doesn't get answered half the time at night. Rooms are small and dangerous to get around in. Activities mainly consist of super sugary foods. If there are activities at all. Parking is ridiculous. Spouse of resident is handicapped and when I took him to see her. We had to park at the very end of the driveway. Which is actually the entrance. Staff and construction took up all parking. Department heads alwa…
★★★★★
CriticalI am a friend or relative of a current/past resident
We went to Sheperd of the Hills (Golden Livingcenter), and they're bad news. I wouldn't recommend them to my dog. She was there for less than a month. The facility was very plain, very drab, and depressing. The service was very bad, irritating, and alarming. The dining area was far, and the food was absolutely terrible. It's not a well-managed home. Most of the staff were amateurs. I questioned a couple of girls there and they had only been there for two weeks. One of them didn't have any traini…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
SHEPHERD OF THE HILLS LIVING CENTER
100 CMS-certified beds · CMS CCN 265393
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 19, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026- CMS CCN: 265393 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
MO Medicaid
Payer: MO Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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