Simpatico East

Our intake coordinator was excellent at Simpatico. The tour was good, but there was not as much room for residents to walk around and do activities in the memory care side than we would have liked to see. We wanted our loved one to have plenty of space.

Always short of staff

They always short of staff. Horrible food. Changed chef several times. Don’t have enough help.

We had a virtual tour with Simpatico East and I was not overly impressed with how it looked. It is a larger facility which we did not think our loved one would like. The administrative staff here are wonderful.

Without being able to personally visit the facility, rating is complicated. But [name removed] was extremely helpful and knowledgeable, and the Cambria looks to be very well equipped to handle residents at any stage of activity. It's also very attractive, we like the studio and "alcove" layouts. Plus we are encouraged by their scrupulous precautions to protect residents during the COVID-19 crisis. While we have not made a decision, we'd feel confident entrusting our family to this facility.

Really awful place! Food was awful and at times inedible, staff was rude and uncaring (no element of empathy), and the management is a joke. The room was full of mold and mildew, air conditioning did not work, room was always dirty. The vacuum broke so there was no vacuuming of the room for weeks. If you care for your loved ones, do not put them in here.

Horrible!

This place is really terrible. The food is awful and actually inedible at times. The management is a joke, the staff is untrained, the room was filthy and full of mold and mildew. If you love your elderly family members, do not put them in here.