Community profile

St. Ann's Community at Chapel Oaks

1550 Portland Ave, Rochester, NY

Independent Living

★ 4.05 reviewsRead reviews

About the community

About St. Ann's Community at Chapel Oaks

St. Ann’s Community at Chapel Oaks is a premier, retirement community for independent seniors set on a 14-acre campus. Our campus includes walking paths and mature, shade trees, perfect for quiet mornings of self-reflection. Our location feels secluded, yet allows easy access to Rochester General Hospital a few blocks away and many shops nearby. Maintenance-free living in our pet-friendly, luxury apartments opens up…

Family and resident feedback

4.0 out of 5 from 5 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I visited this facility

I visited St. Ann's Community at Chapel Oaks. It was very well done, very interesting, and more regal than the other place. It was very well taken care of. The staff was very courteous, very knowledgeable, very open and friendly, and had a very nice personality. I know several people who live there, and they said the food was excellent. The two-bedroom unit that we saw was vacant, very roomy, and very nicely laid out.

MaryAnnJuly 6, 2026Caring.com

★★★★★

Positive

I visited this facility

I first visited St. Ann's Community at Chapel Oaks with a friend of mine who was also looking to move in there. I liked it a lot. What I really liked was the choice of floor plans for the apartments. I saw the whole facility. One thing that they had that the other community did not have was an indoor pool. I do water aerobics, so that was a factor for me. The woman who showed me around was very informative. She answered all my questions. She showed me all the amenities and a couple of apartments with different…

MarciaApril 21, 2025Caring.com

★★★★★

Positive

a nice community

What we like the most about the community is that the people seem generally happy to work there so they must be treated well. We would absolutely 100% recommend St. Ann's Community at Chapel Oaks to other families!!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnonymousMarch 27, 2025Published source

★★★★★

Positive

I toured St. Ann's Community at Chapel Oaks and it was a great tour and a great facility. I liked it. The only thing was, it's further away from home than we were looking for.

AnonymousMarch 22, 2023Published source

★★★★★

Positive

Our family had an in person tour and St. Ann's is a very lovely place, but it was just not going to work with our loved one. They don't have medical staff on hand so to us it seemed more like a retirement community.

PaulaOctober 19, 2021Published source

★★★★★

Positive

I am a friend or relative of a current/past resident

My mother-in-law has been at St. Ann's Community at Chapel Oaks for a year now. It really has everything that you would need. The staff is very accommodating, very friendly, and supportive. The food is good. The apartments are nice. The facility is very clean, well kept, spacious enough, sunny, and cheerful. They have balconies, which I like. They don't have a lot of activities with COVID, but they have exercise and a book club.

MaryJune 27, 2021Caring.com

Verified overview

What we know from public sources

Care options
Independent Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub
  • Room Service
  • Restaurant Style Dining
  • Professional Chef
  • Guest Meals
  • Meals Provided
  • No Sugar
  • Vegetarian
  • International Cuisine

Health & wellness

  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management

Services & convenience

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Cats Allowed
  • Dogs Allowed
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • English

Activities & engagement

  • Live Well Programs
  • Community Service Programs
  • Stretching Classes
  • BBQs or Picnics
  • Birthday Parties
  • Water Aerobics
  • Tai Chi
  • Brain fitness / Dakim
  • Trivia Games
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Cooking Classes
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Art Classes
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Wii Bowling
  • Holiday Parties
  • Catholic Services
  • Other Religious Services
  • Dances
  • Wine Tasting
  • Devotional Activities Offsite
  • Happy Hour
  • Activities Off-site
  • Intergenerational Programs
  • Visiting Chaplain or Priest
  • Activities On-site

Outdoor spaces

  • Beauty Salon
  • Meeting Room
  • Indoor Common Areas
  • TV Lounge
  • Outdoor Common Areas
  • Indoor Atrium
  • Computer or Media Center
  • Central Fireplace
  • Library
  • Barber Shop
  • Outside Patio
  • Arts and Crafts Center
  • Golf Course or Putting Green
  • Raised Garden Beds
  • Game Room
  • Fitness Center
  • Swimming Pool
  • Piano or Organ

Apartment & room features

  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Full kitchen
  • Handicap Accessible
  • Ground Floor Units
  • Air Conditioned

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required