October 14, 2026 at 4:04 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
10400 Roosevelt Avenue, Philadelphia, PA
★ 2.622 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 14, 2026 at 4:04 AM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 6:47 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalMy mother’s personal belongings were missing possibly stolen while she was on her death bed. I did not receive her clothing or her jewelry and they will not return my calls. I would not recommend this facility.
★★★★★
CriticalI went to St. John Neumann Ctr for Rehab & Healthcare. My first impression was that it was OK. It's a little more bare bones, but it was clean. It's a Catholic hospital, and my brother was raised in that religion, so I considered it initially. It seemed OK, but I had a big argument with them. I toured this facility on the same day that I toured the other two places and they said they immediately could move my brother in even without all the documentation that the other places seemed to want. And I sai…
★★★★★
PositiveTo start, the staff is very knowledgable and skilled in their craft. Whenever I have questions they always answer in a timely manner. The grounds are well maintained on a daily basis. There is always someone buffing or mopping the floors. The environment is clean, pleasant and safe.
★★★★★
CriticalMy friend's father entered St John Neuman with a 1st degree bed sore. It quickly deteriorated to the point that he had to be sent to the hospital for debridement! Upon his return the bed sore continued to worsen and he was discharged to his son's home with a 4 degree bed sore! There was no home care set up, no hospital bed ordered and the family was left to care for their loved one with out any support! My friend's father is now in ICU suffering from septicemia which most likely was the result of thi…
★★★★★
CriticalMy mother was there for a total of 19 hours. She was taken there from Holy Redeemer Hospital. When we entered the room she was laying in a bed with no sheets, no bed/guard rails, and NO AC. The nurse mentioned it had been an ongoing issue for months. The room was absolutely filthy and no one seemed to know her condition/situation. I felt absolutely awful and scared to leave that night. I returned at 8am the following morning with a fan and the woman told me I wasn't able to see her because she was on a COVID f…
★★★★★
CriticalMy mother was there for a total of 15 hours for rehab. She was taken in the evening and we met the ambulance there. She laid in bed for 90 mins before anyone came to acknowledge that she arrived. While my husband & I waited for staff to arrive we noticed how absolutely filthy the room was. We had to clean off a brown substance from the rail of her bed that we assume was feces. The end of her bed was covered in a sticky substance. The floor had 2 dead roaches and a peach colored pill. This was a room that had be…
Verified overview
Skilled nursing
226 CMS-certified beds · CMS CCN 395182
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 14, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: PA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.