St. Joseph Manor

If caring for a loved one, run far away from this place

This place is utterly disgusting and needs to be shut down immediately. The only thing more disgusting than the facility itself, is the staff. There are too many problems to list, but I will try. I wish I knew this before so I will share this now in hopes of helping someone else. The facility itself is filthy: just dirt and grime right when you walk in. Layers of dust and filth behind the front desk. You can't even speak to your loved one as there is no phone for them to use - which they said they removed "becaus…

Unsatisfied customer

Unfortunately, we had to relocate my mom from this facility due to incompetence and nasty attitudes. The assistant manger was the worst. Her attitude was deplorable. My mom was really unhappy with the staff and food and when I tried to address our concerns with her, she just basically blew me off. I wouldn’t recommend this facility to anyone. It gets 0 stars from me.

There is much updating on the appearance that needs to be done to this property. The overall look of it is outdated. The property itself was not clean in its appearance. I found it far too expensive for what they offered and when I was there I did not feel comfortable it was not a welcoming environment.

Management unprofessional. Lack of staff to resident ratio Lack of attentive and caring staff Cleanness of rooms Non - Nutritional meals Facility in need of renovation!

Staff Need To Be More Accommodating!!

The St Joseph's Manor I feel could use some work. The staff is friendly, but not as helpful as we would like. My loved one has to request things a few times for them to do it. They also don't provide free transportation to appointments, or errands the residents may need to run. They have one driver and there is a fee to be able to use the service. The maintenance has lost my loved one's clothes before, so I usually just take them home to was myself. The meals could use some improvement as well.

Review of St Joseph's Manor - Detroit, MI

We were forced to move here due to circumstances beyond our control with family. It started off well but after their director left everything went downhill fast. Went from good to bad to worse. Very high turn over rate of employees. The people who work there would say she was kinda mean. But hey .. Turns out she was the glue that kept everything and everyone inline around there. Now its nothing but bad attitudes mainly with a few good people sprinkled in who actually do their jobs. You talk with management and were…