Community profile

STERLING CARE BEL AIR

410 East Mcphail Road, Bel Air, MD

Skilled Nursing

★ 2.226 reviewsRead reviews

About the community

About STERLING CARE BEL AIR

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. November 5, 2026 at 6:38 PM PST

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 6:26 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.2 out of 5 from 26 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

Staff is so rude, and complain when the elderly need help. Low sense of urgency and unreliable medication times. Terrible food. After hearing me complain saying “if we weren’t here what would he do?” And the nurse was yelling “what do they need?! What are they talking about?!” In the hallway to Instead of coming in to help. If you want your loved ones to feel neglected this is the place.

Jkim024February 4, 2026Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

Hi, My mother was at BAHR for almost 3 weeks getting PT. I am very familiar with nursing homes as both my mother and father have been in numerous ones over the years. They took excellent care of my mother as if she was one of their loved ones. That took a lot of stress off of me as I am solely my mother's caretaker. They went over and beyond to help my mom with her needs. My mother was happy and that helped with her recovery. In the future, if needing a nursing home this would be my number one choice. A shout-…

Mark WagnerJune 15, 2022Caring.com

★★★★★

Critical

Other

My great aunt was in this facility for rehab first then moved to the nursing home side, on what this review is based. Ninety-five percent of techs did not change diapers, and they don’t want too, and expressed it verbally or by silent treatment to my aunt. My aunt would be in a wet or soiled diaper for hours, even after she rang for help multiple times. (She did acknowledge two techs who did change diapers cheerfully as they both said “it’s my job”.). A family member would call nurses to ask that they change her di…

newelJune 5, 2022Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

BAHR has been an AMAZING facility to work with thus far. My mother was recently admitted into long term care at BAHR. As many can imagine, transitioning a parent into long term care is one of the hardest decisions you will ever make. I was physically sick with fear and overridden in guilt. Let me just say, BAHR has treated my mother with such dignity and respect. They calmed my worries and instilled confidence that I lost long before this transition. I was one of those folks that google searched after google search…

Denise FordNovember 11, 2021Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My mother came to this facility after having a stomach problem. She was to get rehab and occupational therapy to help get her strength back so she could come home. They didn't allow visitors so we were unable to keep track of her progress. Not once did anyone call a member of her family to let her know of my mom's progress. After 3 weeks in rehab, she came home severely dehydrated, kidney's not functioning properly and severe UTI. The same night she was released we had to take her back to the hospita…

Worst staff everNovember 7, 2021Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Please don’t consider this nursing home for anyone you care about! Whether it’s for rehab, health care, nursing home. They do not take care of residents, they don’t answer call lights for hours! The employees just don’t care about the residents and are not helpful. People are left alone for hours, numerous falls and bad attitudes. Don’t even ask about the food! Employees in this field need to be paid more so they actually care about their jobs.

BBB22June 29, 2021Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
November 6, 2026

Campus care settings

Skilled nursing

STERLING CARE BEL AIR

155 CMS-certified beds · CMS CCN 215312

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed November 6, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 18, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

Maryland Medicaid nursing facility services

Payer: Maryland Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 3/5 health inspection · 2/5 staffing · 11 recent-cycle deficienciesView the official record ↗

Coverage last checked November 6, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required