October 25, 2026 at 7:03 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
350 De Soto Drive, Los Gatos, CA
★ 3.09 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 25, 2026 at 7:03 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalDo not send your loved one to this facility!! They want the insurance money until it runs out and will desperately try to keep patients regardless of baseline. Lack of communication is extremely frustrating and most of the time the phone just rings with no answer. If you’re lucky enough someone will answer and you’ll be placed on indefinite hold! If you leave a message for a staff member, such as the case manager, don’t expect a call back.
★★★★★
CriticalIf you go to this facility be prepared for chaos, and you better bring your own toilet seat because all of those have been removed. The doctor in charge rarely shows up and is unresponsive when requests are made for help. The staff are all nice and helpful but there is no communication between departments so the left hand never knows what the right hand is doing, and the primary form of communication is to shout down the hallways day and night. The food is pretty good and plentiful this is a warehouse for people wh…
★★★★★
CriticalThe people that excellent. The only problem is. The communication is hard for them to understand me, and me to understand them. They are extremely nice people.
★★★★★
PositiveMy father was in Stonebrook Health and Rehabilitation. It's an amazing facility. They were good in all aspects. What we loved is we had two doctors; we had a doctor from Good Samaritan Hospital, plus the doctor that actually works at the facility. They had great communication, always letting us know the updates. We liked the personalization, that's what my father received there. I could tell he felt comfortable there, and whatever the facility is supposed to provide, they provided it. Even with the COVID …
★★★★★
CriticalI chose Stonebrook, but I wouldn't recommend it. The care is not 100%, and when I asked for help, it took them 45 minutes to send someone. The air conditioning went out, the room was kind of small, and four people had to share the bathroom. The meals were not very good. My experience was very negative.
★★★★★
PositiveI was in the care of Stonebrook for 10 days after a cervical antiorior/posterior neck operation. I arrived late at night and the first person I met was Lucille. She was like a gift from heaven. So kind and so soothing. Then there was Tammy from the kitchen. I'll never forget the kindness she showed me. I was dying for ice cream and she went out of her way to get me some. She didn't have to do that. All the nurses I had were great and the Physical Therapy people were awesome. They were also fun to work wit…
Verified overview
Skilled nursing
73 CMS-certified beds · CMS CCN 055800
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 26, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Medi-Cal · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 26, 2026 via Centers for Medicare & Medicaid Services.