Storypoint Parma

I just wanted to do a review on Vista Springs – Parma as to why NOT to put a loved one here: -Very dirty – filthy place – they do not clean the residents or their rooms - sticky kitchen & bathroom floor, don’t throw garbage out. They leave food in the refrigerator for days – months. -Very high turn over with staff – one day they are there working the next they are not there -They don’t take care of their residents – residents can call or buzz for help- they do not come in right away – takes them a long time to chec…

TOP NOTCH - ONLY THE BEST!

5's across the board in every category. Her quality of life has improved 100%! They keep the rooms very clean there. There's never any foul smells in the air. They seem to personally care about the people there constantly checking on them, chatting or listening to them. I spend enough time there on visitation, and they always have functions going on that I have also been a part of. All the residents seem quite happy. The food variety is excellent.

I visited this facility

My mother will be moving in. Everyone is friendly. The staff is very nice. The food smelled good. They gave us some ideas about the activities, and they said they're open to new activities. The facility was very clean and very nice. I saw the cafeteria.

Perfect Rest

My loved one is currently a resident at Vista Springs Greenbriar and everything has been just great for her at this facility! [Name Removed] is the administrator and was essential in the transition. She really helped me to understand how the process works and really took time to get to know me and who I was bringing! She explained in detail how different homes have different billing depending on care, etc. But not Vista Springs! It is truly luxury living for pennies by comparison. The facility is always clean and h…

would never recommend this place!

My husband and I went to Vista Springs Tuesday morning with flowers and candy for a long time neighbor and friend only to be told we couldn’t leave it because our friend was no longer there. My husband asked them where she was. The lady said wait a minute came back and said we had to call[name removed] and did we have her number? We asked where are friend was and was told she couldn’t tell us and told again call [name removed]. [name removed] is the receptionist at guardian [name removed] office. We left and called…

Excellent staff and care

Facility is beautiful, clean, and warm. Staff is friendly. and very caring. From the moment you walk in the front door, you are greeted with smiles and pleasantry. By far this is one of the best places I have ever experienced.