September 15, 2026 at 6:32 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
6520 Sunscope Drive, Ocean Springs, MS
★ 3.16 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:32 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI really didn't love Sunplex Sub-acute Center, but the biggest plus was they took Medicaid, and that's what my sister was on, and she enjoyed having companionship there that she didn't have for all the years that she was home with my parents. The nurses were good. The facility was just old and outdated. It usually appeared to be clean, but I guess it's hard to help when you've got a bunch of bedridden people that are incontinent. Sometimes it would smell of urine. My sister had a urinary tr…
★★★★★
CriticalIf you care anything at all about the person that's being here, don't do it. This place it the pits. The staff is totally non-responsive and non caring about their patients. The social worker there is rude and will not communicate or answer phone calls and inquiries about patients there. As far as visiting goes, forget it. They will not allow anyone to visit inside or to see what the conditions are actually like inside. The only way my niece could see her dad inside there was to call the local sheriffs de…
★★★★★
Critical!!!WARNING!!!!!!!!!! DO NO BRING YOUR LOVED ONES HERE!!!!!! Terrible service!! New owners and COVID have run this place into the ground. Employees purposely ignore phone calls, which is ridiculous because there are always at least 3 or 4 employees smoking cigarettes out back every time we stop by to see my grandmother through the window because we can’t go inside the facility. My grandmother can hardly move and isn’t being taken care of properly. When my great grandmother was here about 6 years ago, it was a wonder…
★★★★★
PositiveThe staff is extremely friendly and helpful. The facility is very clean and always smells good. Even the food is good. I'm so glad to see my mother in such a wonderful environment.
★★★★★
PositiveSunplex is clean. We have activities, and the residents come out for lunch once a week. The rooms are all nice and are always clean.
★★★★★
PositiveWhen I go to Sunplex where my loved one is there seems to be a very satifying residents. The smell when you walk thru the door is not like alot of nursing homes. it smells more like home,very clean and organized. The nurses are very nice, neat, and clean. They smile alot and really show compassion towards the people. I never saw any mistreatment or neglect there. The food is healthy and satisfying. I think they are doing the best they can and I am very happy with Sunplex #1. I have been a volunteer worker for many …
Verified overview
Skilled nursing
73 CMS-certified beds · CMS CCN 255244
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 19, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
Payer: MS Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.