★★★★★
CriticalOld. Cramped. Stinky. My teenager said it looks like a place to come die!
Community profile
1831 Murchison Drive, El Paso, TX
14 published reviews availableRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us. An overall rating is not available.
★★★★★
CriticalOld. Cramped. Stinky. My teenager said it looks like a place to come die!
★★★★★
PositiveI have a friend that is staying in the independant living and he seems to be doing well. They are making sure he goes down to the dining room for meals. They will clean his apartment for him. They also have done some remodeling in here that is really nice. It has a nice patio with a rose garden. When we ask for little things to happen they don't follow through when we are told they would do something. I would recommend this community.
★★★★★
PositiveI recently toured the community of Palisades, everyone was friendly. When I was on tour the staff were kind and all said hello to myself and my mom. The view from Palisades is spectacular. Nobody in town has this view. The place is going through remodeling and even though it looks good. The director and receptionist were very friendly and any residents I spoke to like living there. To me, that said a lot. We were invited to have lunch during our tour and enjoyed it very much. We also had a homemade slice of pie, d…
★★★★★
PositiveWhen we toured the Sunridge, it was nice, but it was nowhere near as welcoming as the Rio Norte which is close by. It felt more at a distance. It was not what we were looking for.
★★★★★
PositiveMy mom has done great since the move to Sunridge at Palisades. We are very happy with the staff. They are doing a great job caring for our loved ones needs. Mom is enjoying the variety of choices at meal time. She is having a wonderful time participating in the variety of activities offered. The people are very nice and mom has no complaints!
★★★★★
CriticalPoor management. Medication Aides not properly trained. High risk for medication errors. Dirty. Several rooms with bed bugs. Many residents not appropriate for the type of facility. Residential Aides no training.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 16, 2026.