Community profile
5539 Broadway St, Lancaster, NY
★ 4.03 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveVery kind staff, good food and clean. My Father has lived there for 2 years and is treated very well not only by front line staff but also upper management Mary Ellen and the new owner Joe. It’s not easy taking care of an assisted living but they do a great job!
★★★★★
PositiveMy son is at Symphony Manor and some things are happening that are objectionable, and they have a large turnover of staff. They don't have any medical people there at all. It's a very old building, but the interior is very clean and well taken care of. They have one maintenance staff member, and they haven't fixed my son's dresser yet. The staff is very friendly. My son seems to like the dining room and he says the food is good.
★★★★★
CriticalMy mom has been at St. Elizabeth's Home for over 10 years now. It is in her hometown. My mom lost her short-term memory, so we put her there because she knew everybody around. Also she could afford it. It was not as expensive as some of the other facilities. It is a Catholic facility, so there is a chapel there. She is able to go to the chapel. They have some enclosed grounds, so she is able to go outside. That is some big thing for us. However, their rooms are small and old. My mother's room hasn't …
Verified overview
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 24, 2026.
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