The Avenues Courtyard

Conflicted- high score for staff/low for owner

My aunt lives at The Avenues and loves it there. The staff treat her as a friend and seem to really care about her. There is a warm, happy atmosphere throughout the building. Today while I was visiting...a woman (who I learned is the owner, [name removed]) came charging in and began berating the staff and residents. She asked the residents questions and then approached the ladies who were doing art projects in the atrium; I over heard her tell the ladies that they are not allowed to"color" there, that they must do…

We took a tour of the facility for my mother and the moment we walked in we were warmly created at their front desk. She made us comfortable while we waited for the person to give us a tour. The facility was having a fun activity where everyone was laughing and enjoying themselves. We loved the location in Salt Lake it will make it easy for our family to get there. We look forward to going back.

Caveat Emptor, or please be careful...

Have been a resident here for some time and have watched this formerly excellent assisted living facility go from a profoundly hospitable and caring residence to a sloppy, short-staffed, grossly inadequate and now unhealthy place to live. The staff is overworked, miserably paid, unappreciated, receive no benefits whatsoever, and work in a decidedly hostile environment. Rarely do I see so much as a smile. Please, until Avenues Courtyard regains a modicum of their former reputation, I would suggest you find somewhere…

Comfortable Care!!

My mother has recently made the move into this community and so far we are pleased with how things are going for her. The staff have been very helpful and I comfortable with the care they have been providing her. She has had no problems with the meals and is starting to get involved in a few of the different activities they have throughout the week. Overall we are happy and would recommend to it anyone.

For our purposes, I'm giving this facility 4 stars rather than 5 stars. This is a very nice facility and it is small which is a plus. The only issue for our purposes is that it does not have the continuous care. My sister's husband often needs to spend some time in a rehabilitation facility--and Courtyard does not offer this option.

So far seems pretty good

So far, the facility seems pretty good. It took some adjusting, but that is to be expected. The people that work there really seem to care and work hard to make the residents comfortable.