★★★★★
CriticalOur family had an in person tour with Truewood by Merrill Bountiful, and overall it was a nice tour experience but with their assisted living we just were not interested in for our loved one .
Community profile
1150 S Main St, Bountiful, UT
20 published reviews availableRead reviews
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Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us. An overall rating is not available.
★★★★★
CriticalOur family had an in person tour with Truewood by Merrill Bountiful, and overall it was a nice tour experience but with their assisted living we just were not interested in for our loved one .
★★★★★
CriticalDon't go there. The last month she was there, my mom didn't even eat anything, and with all the snow storms, they never even called to let me know.
★★★★★
CriticalNice staff but need better training. I would not recommend.
★★★★★
PositiveI recently took a tour at Truewood by Merrill at Bountiful and was fortunate to have Aubrey Guynn, the Community Relations Manager, be my tour guide. Besides being very knowledgeable about the community and the levels of care available to residents, [name removed] was able to answer my many questions and introduce me to some wonderful staff members. He arranged for me to visit with a number of the residents during an arts-and-crafts session. Spending time with them and listening to their stories, as well as the k…
★★★★★
CriticalMaid service is poor, the staff in general is nice, though we had one bad experience, all we get for the extra $300 care fee is someone making sure she takes her meds, the staff is unresponsive to problems, me or my niece need to follow up, meals are OK, activities are OK, price is good compared to other places.
★★★★★
PositiveAs we look for assisted living facilities we made an appointment with [name removed]. He met us with such a warm friendly welcome, introducing other residents he is familiar with, and a great extensive explanation of the community. Thank you for your knowledge and warm welcoming smile.
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Coverage last checked August 10, 2026.