October 14, 2026 at 1:34 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗About the community
About The Heights of Tyler
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 7:17 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
3.0 out of 5 from 21 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
The Heights is not the place you want to send someone who truly needs help and are unable to care for themselves. Doctors don’t meet with you to set up a care plan or goals to be met. Seemed to be bothered about talking to me about plans they had to address my mom needs. There 26 days and only saw the doctor 3 times briefly. Most of staff is lazy and don’t want to do their job. Speak to clients in a demeaning tone. Almost every time I came to visit my mom, trash, towels, and debris all on the floor. Very little con…
★★★★★
CriticalI am a friend or relative of a current/past resident
This is a very poorly run facility. The administration does not care about the residents. There is no communication with family and no care plan meetings. Turn over of staff is extremely high. State is there often doing investigations for neglect or medication errors. The place is filthy and smells terrible.
★★★★★
PositiveI am a friend or relative of a current/past resident
My stepfather is a resident of The Heights of Tyler. The place is amazing. The activities and the care that they provide are outstanding, I could not be happier. The staff, and everybody there, truly care about their residents. The facility one is very clean, and it stays clean. I have never found that facility or his room to be dirty. They take care of their residents and keep them clean. The activities that they recently did, were trunk or treat, which was a large activity. Then they had trick or treating, and al…
★★★★★
PositiveI am a friend or relative of a current/past resident
My mother-in-law has been at the Heights of Tyler. They help her with everything. She needs full-time care. She had a stroke and she's in a wheelchair, so she can't walk. She has therapy there. They provide meals and all of her personal care. They have full-time nurses, too. It's a full-time facility. There are two to a room with two beds, so my mother-in-law has a roommate. It's fair-sized. There are two twin beds on each side, and they have their own space for clothing. We are able to put a ni…
★★★★★
PositiveI am a friend or relative of a current/past resident
My stepdad has been in this facility for 3 months (Long Term Care) and the experience has been amazing! The staff are friendly and so helpful in all aspects of his care. The Activities Director is exceptional - she plans great activities for residents inside the facility and outside of the facility! The Admissions Coordinator made the check-in process easy & it was FLAWLESS. I cannot say enough good things about this facility and the staff!
★★★★★
CriticalI am a friend or relative of a current/past resident
This place is not for someone you love. The staff yells at patients and try to intimidate them. They don't give medication correctly. They don't change patients. My loved sat in their own waste for 2 hours until they called us for help. Some of the staff is just hateful.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 20, 2026
Campus care settings
Skilled nursing
The Heights of Tyler
120 CMS-certified beds · CMS CCN 676262
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 14, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026- CMS CCN: 676262 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
TX Medicaid
Payer: TX Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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