November 5, 2026 at 11:28 PM PST
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
The Orchards at Big Rapids
805 West Avenue, Big Rapids, MI
★ 3.65 reviewsRead reviews
About the community
About The Orchards at Big Rapids
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:30 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
3.6 out of 5 from 5 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI visited this facility
Very clean and comfortable rooms. The kitchen is very accommodating to food likes and dislikes. The nursing staff and management staff are always so friendly and assist in the needs of all the residents
★★★★★
CriticalI am a friend or relative of a current/past resident
Rooms are kept clean , but the lack of nurses on duty make the patients have to wait for medication way pass time it's due. One nurse for 40 some patients is way to much for just one nurse on duty for 2 hallways. Sometimes only one nurse available in whole building. Also they supplies are always running short or running out of some supplies that a resident needs doesn't get reordered so they have to continuously reuse supplies that are only meant for one time use over and over again. The staff are very ni…
★★★★★
PositiveI am a friend or relative of a current/past resident
Altercare is not a 5 star hotel ! It is a very busy care center with a lot of demands placed on a very pleasant and no doubt overworked staff. The nurses aides, nursing staff, etc. are kind and caring to the residents, I have never seen even a hint of abuse. Are they always quick to respond ? How can they when the needs are greater than the hands? They do well, and I have seen staff take an interest in my client, beyond their duty. Ex: there was about a week that went by when the cable tv service was down...(that&a…
★★★★★
CriticalI am a friend or relative of a current/past resident
My wife went to Altercare of Big Rapids for one day, and then she was all done. I'm not pleased with them at all. They were the worst nursing home I've ever seen. They're way understaffed. The traveling nurse was the only one that was even remotely kind of responsible. They don't take care of their patients. They just leave them laying around. They put them in diapers so they don't have to take them to the bathroom like they're supposed to. My wife said the food was terrible. She had a…
★★★★★
PositiveI visited this facility
I had a chance to visit Altercare. It seems to be a very nice place but I didn't get to see the Alzheimer's wing. But they took me through the regular part. The people were all really nice. The place is very clean and the patients look well cared for. It is a great place and probably I would recommend this to others.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- November 6, 2026
Campus care settings
Skilled nursing
The Orchards at Big Rapids
100 CMS-certified beds · CMS CCN 235459
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed November 6, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 18, 2026- CMS CCN: 235459 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
MI Medicaid
Payer: MI Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked November 6, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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