October 19, 2026 at 7:07 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗About the community
About The Palms At Florence
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
August 20, 2026 at 6:33 AM PDT
2 changes detected in this data refresh
Inspection coverage updated
Inspection coverage changed from NOT_COVERED to COVERED.
Inspection record added
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 6:49 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
2.6 out of 5 from 8 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
Commander Nursing home is HORRIBLE!!! The staff is very short patient and DO NOT care about the well-being of the patients at all. My dear mother started her journey at Commander Nov of 2020 and 4 mons later she is in ICU fighting for her life because of enormous bed sores that became extremely infected. The infection entered her bloodstream. I called to check on my mother everyday and did window visits on the weekends due to COVID we were not allowed to go inside. These people lied to me whenever I would ask how m…
★★★★★
CriticalI am a friend or relative of a current/past resident
THE OWNER AND STAFF AT COMMANDER DO NOT CARE ABOUT THE RESIDENTS, JUST THE MONEY.CNA'S OR NURSES WAIT HOURS TO ANSWER CALL LIGHT, RESIDENTS ARE LEFT LAYING IN BOWL MOVEMENTS OR URINE,WHEN ASK FOR HELP RESIDENT'S ARE VERBALLY ABUSED.WHEN REPORTING STAFF TO OWNER, THEY TAKE UP FOR STAFF, RESIDENT IS ALWAYS AT FAULT NOT STAFF.
★★★★★
PositiveI visited this facility
The staff at Commander Nursing Center are human so they will never be perfect. They do their very best to take care of the residents so that they are happy, safe, and medically stable. The rooms are neat and clean. The staff are professional and pleasant. They have MANY activities available to them each weak including bingo, arts & crafts, musical programs and more. The food is EXCELLENT. I have NEVER encountered an facility that goes as far as Commander to make the residents feel at home. When looking for a Sk…
★★★★★
CriticalI am a friend or relative of a current/past resident
Lazy staff who doesn't check on patients unless or when family members ask. Unaffordable without Medicaid. Leave food trays on other side of room when patients are bed ridden and unable to get up and do it on regular basis. Anytime family shows up there's no sheets on bed till after family arrival. If patients who are bed ridden try to get up and fall they stay on floor until someone looks in room. ( could be several hours. Call family members asking what they should do ...lol I thought the staff is suppo…
★★★★★
CriticalI am a friend or relative of a current/past resident
If your family member has alzheimer's or dementia do not place them here, they keep them heavily sedated and in a wheelchair near the front desk so they do not have to watch them. All this sedation only progresses their alzheimer's which in turn causes an early death. Wouldn't put a rabid dog in this facility
★★★★★
PositiveI visited this facility
Commander was really good. I liked that they were friendly, good people. The rooms were good. They had two people to a room and private rooms. It was a clean place.
Verified overview
What we know from public sources
- Care options
- Assisted Living, Independent Living, Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 27, 2026
Campus care settings
Skilled nursing
The Palms At Florence
163 CMS-certified beds · CMS CCN 425119
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 19, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 20, 2026- CMS CCN: 425119 · Centers for Medicare & Medicaid Services · official source ↗
Source-published features
Amenities and services
Grouped so you can scan what affects day-to-day life before opening an operator page.
Meals & dining
- Meals Provided
Health & wellness
- Incontinence Care
- Non-Ambulatory Care
- Diabetic Care
- Staffing & Ancillary Services
Activities & engagement
- Devotional Activities Offsite
- Activities On-site
Outdoor spaces
- Indoor Common Areas
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
SC Medicaid
Payer: SC Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 27, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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