The Pines at Rutland Center for Nursing & Rehabili

Terrible patient care

My mother went to The Pines in Rutland for rehabilitation after a fall and breaking her hip. My mother couldn’t get out of bed on her own and needed assistance from the nurses. When my mother pushed the light for help no one would show up or check in on her. One evening I got a call from my mother stating it had been over a half hour and no one had come to her room. I had to call the nursing station from my home 45 minutes away to find out why no one had checked on my mother and that she needed help! My mother was …

I spent 22 days In the Pines following abdominal surgery at GF hospital where I stayed for 26 days recovering. The Pines helped me to be able to return home under my own power and be able to take care of myself. The nurses and entire staff were very kind, inspiring and positively motivational. The rehab process was rewarding as I progressed from bed ridden to walking with a cane freely in 22 days! I enjoyed my room, the food and the amazing care I got 24 hours of the day. I would recommend the Pines to anyone who i…

Excellent Rehab facility

I spent 22 days In the Pines following abdominal surgery at GF hospital where I stayed for 26 days recovering. The Pines helped me to be able to return home under my own power and be able to take care of myself. The nurses and entire staff were very kind, inspiring and positively motivational. The rehab process was rewarding as I progressed from bed ridden to walking with a cane freely in 22 days! I enjoyed my room, the food and the amazing care I got 24 hours of the day. I would recommend the Pines to anyone w…

Other

Several department managers have recently been hired and resident services have decreased ever since. Donut Sundays have been eliminated. Thursday Happy Hours have been eliminated. Christmas stockings on the doors have been eliminated. Previously the daily menus included two entree and two vegetable options for each meal. Menus now have only one entree and one vegetable choice. These new managers are never seen on the floors or interact with residents because they hide in their officers. The amenities are slowly be…

I am a friend or relative of a current/past resident

My friend and I come in during the end of the day and the staff seem very pleasant and friendly. My friends relative have never had a problem with unanswered calls. I have seen issues with some other residents over use the call button making it hard for the assistants to answer my friends calls but they have always been professional and compassionate about their job.

I am a friend or relative of a current/past resident

If you are okay with your family member being put in a room and ignored, by all means, this facility is perfect. Slowly they will be stripped of even the simple dignity of using the bathroom, because their call lights will not be answered, leaving them to fend for themselves (setting themselves in some cases as they try to get up to make it to the facilities). Aides can not be found when visiting, it the parking lot is always full...does anybody really do work here?